Sandy Figueroa

Glendale, AZ *****

adzy4i@r.postjobfree.com

+1-602-***-****

Authorized to work in the US for any employer

Work Experience

Habilitation Assistant

Rescare Home care - Phoenix, AZ

April 2008 to November 2022

Duties include: Supervise clients. Assist consumers with transportation to appointments. Write progress reports, monthly reports. Assist clients with occupational therapy, physical therapy. Connect families with resources, Housing, Utilities, Food boxe, Mental Health, HIV resources. Advocate for families. Work with assigned families to teach, coach and mentor the development of Parenting techniques and time management skills. Check vitals, eye sight, weight. Assist with employment applications, Resumes, Data Entry, Filing, Faxing, Scanning, Admin duties as assigned. Meal Delivery Aide

City of Avondale - Avondale, AZ

October 2009 to January 2016

Duties include:Delivers meals to homebound individuals in a reasonable and timely manner. Transport seniors to and from home.

Performs welfare checks to ensure individuals are healthy and their living conditions are suitable and have not

changed. Report observations to appropriate senior staff. Packs and loads meals and food coolers into van for delivery. Completes required daily logs and reports.

Monitor food temperature and delivery times according to Area Agency on Aging Guidelines. Inspect vehicle daily to ensure it is in good operating condition. Report any repair issues to appropriate senior

staff.

Clerk Typist 11

State of Arizona Community Services - Phoenix, AZ

December 2011 to August 2013

Duties included: processing all incoming and outgoing mail. Conduct interviews with clients, verify confidential information. Assisting clients with emergency assistance, rental assistance, phone assistance, utility assistance. Assist with referrals, clothing, and bus tickets, for both the disadvantaged and needy families. Maintaining employees sign in and out log. Clerk 11

City of Phoenix Phoenix - Phoenix, AZ

October 2007 to August 2008

Open and date stamp mail, Maintain conference room calendar. Clerical task as required. Data Entry. Filing, alpha, numerical. Operate switchboard. Meal delivery aide

City of Phoenix Phoenix - Phoenix, AZ

March 2005 to July 2007

Duties include: Conduct home visits. Package and deliver meals to the homebound elderly. Maintain paperwork, time management. Develop routes .Complete logs. Crisis intervention. Report all information to supervisor. Maintain mileage sheet. Write monthly reports. Maintain kitchen. Sanitize kitchen.

Human Resource Clerk

Metalogic Inc. - Phoenix, AZ

September 2004 to February 2006

Duties include: Type monthly reports, filing, faxing, and copying. Coordinate enrollment for employee benefits. Answer Switchboard. Knowledge of statues and polices and procedures. Reviewing job applications. Conduct background checks on new employees. Open and sort all incoming and out going mail. Prepare draft meetings. Assist and maintain confidential information. Assist in record management. Knowledge of policies and procedures, Customer Service. Parent Aide

Family Service Agency - Phoenix, AZ

October 2000 to April 2004

Duties included: Teach parenting skills to clients. Transport the family when need of services or in a crisis as needed. Provide emergency food boxes, emergency rental assistance, and utility assistance. Type monthly reports, monitor client progress. Develop a treatment plan within in the first ten days with family. Provide the family with educational resources, Plan Parent hood, and Aids awareness. Assist

families to identify & assess community resources. Conduct home visit, Assist with activities related to home management task. Support adults and children with special needs

ingroup home settings. Supervise family visits.

Instructional Assistant

Phoenix Day School For the Deaf - Phoenix, AZ

November 1996 to September 2000

Duties included: Prepare hot meals for children. Ordering food supplies. Housekeeping. conducting home visits, child development, Assist instructional staff in behavioral management; communicating in sign language, working with mentally challenged and disabled students, escorting to appointments functions, tutoring individuals and working with small groups of students. Assist with occupational therapy, physical therapy. Support children with special needs.

Switchboard operator

State of Arizona Emergency and Military Affairs - Phoenix, AZ December 1992 to November 1995

Duties included: referring clients to appropriate offices for military services, Operating Dimension switchboard, filing alpha numeric system, 10 key, knowledge of policies and procedures, logging

long distance calls, turning the phone system on and off, maintaining the military phone book, research records, computing with numbers, reviewing military appointments, clerical task as required.

Education

High school or equivalent

Gateway Community College - Phoenix, AZ

Skills

• Disability

• Multilingual

• Time Management

• Spanish

• Microsoft Office

• Caregiving

• Typing

• Child Protective Services

• Customer Service

• Customer Care

• Customer Support

• Program Development

• Data Entry

• English

• Phone Etiquette

• Social Work

• Intake Experience

• Behavior Management

• Developmental Disabilities Experience

• Crisis Intervention

• 10 Key Data Entry

• Special Education

• Special Needs

• Administrative Experience

• Meal Preparation

• Behavioral Health

• Behavioral Therapy

• Medication Administration

• Case Management

• Food Preparation Experience

• Computer Literacy

• Teaching

• Experience with Children

• American Sign Language

• Addiction Counseling

• Autism Experience

• Cognitive Behavioral Therapy

• Microsoft Excel

• Microsoft Word

• Childcare

• Food preparation

• Purchasing

• Training & development

• Word processing

• Microsoft Powerpoint

• Data collection

• Applied behavior analysis

• Microsoft Outlook

• Computer skills

• Interviewing

• Discharge planning

• Senior care

• Communication skills

• Triage

• Organizational skills

• Child welfare

Certifications and Licenses

Driver's License

First Aid Certification

Non-CDL Class C

CPR Certification

Assessments

Conscientiousness — Highly Proficient

October 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Customer Focus & Orientation — Proficient

July 2019

Responding to customer situations with sensitivity. Full results: Proficient

Customer Focus & Orientation — Proficient

April 2020

Responding to customer situations with sensitivity Full results: Proficient

Verbal Communication — Proficient

July 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Early childhood development — Completed

November 2021

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Completed

Work style: Conscientiousness — Proficient

May 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Patient-focused care — Familiar

November 2021

Responding to patient concerns with sensitivity

Full results: Familiar

Patient-focused care — Familiar

November 2021

Responding to patient concerns with sensitivity

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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