Customer Service Real Estate

BEIRYS RODRIGUEZ

*** **** ***** ******, *** **E

NY, NY, 10030

Cell phone: 347-***-****

Email: adzy4e@r.postjobfree.com

To obtain a position as a maintenance to apply my organizational skills, physical strength, and cleaning, manager knowledge.

Friendly and enthusiastic hard worker who excels at multi-tasking and customer service.

SKILLS

Strong Communication

Excellent Organization

Knowledge of relevant landlord-tenant laws

Technical skills

Conceptual skills

Human or interpersonal management skills

Problem solving

Planning decision-making

Communication

Time management

Ability to deal with changes effectively

Critical Thinking

Problem-solving skills

Patient and flexibility

Professional Development

Property management experience

Delegation

Team building

Leadership

Ability to inspire

LANGUAGE

English (Fluent)

Spanish (Fluent)

EXPERIENCE

DATES FROM 03/2020 –CURRENT

PROPERTY MANAGER (COMPLAINT DEPT), ARBENI Realty Management Corp

Setting and collecting rent and other fees from tenants

Carrying out property valuations

Managing the property’s finances, by keeping accurate records and sending payments all taxes and levies as necessary

Hiring and supervising any staff employed on the property.

Maintaining the property and ensuring regular building upkeep

Addressing tenant complaints, completing repairs, and contracting companies for any repair the building requires.

Handling building inspections for prospective tenants or buyers.

Managing tenant screenings and evictions

Project management (if the apartment needs to be rebuilt, I do the project the plan, manage the workers hours and hold the calendar)

Preparing regular property-status reports

Coordinating maintenance schedule with the Maintenance Coordinator

Excellent knowledge of the property and real estate market

Strong negotiation with the tenant report

Working knowledge of word-processing tools and other relevant computer software, including Microsoft Office

Dealing and resulting all violations.

Managing competing priorities

Preparing reports and presentations

Schedule cabin maintenance and follow up with personnel to ensure tasks are completed.

Prepare reports with Microsoft Word and presentations with Microsoft PowerPoint

Direct interface with housing choice voucher program participants and landlords to collect paperwork, resolve disputes, complaints and problems.

Doing the yearly calendar for the emergency light of the buildings and sending the specific workers for the job.

Checking the yearly paint job for each apartment and renewing the calendar.

Making sure the super will be with the monthly schedule inspector for Extermination.

Being responsible for the boiler, heat condition of the tenants.

SINCE JANUARY 2023-PRESENT

DIFFERENT HOMEOWNER MANAGER SERVICES

(Managing Private Spaces/Part Time)

Coordinating and overseeing regular building or housing maintenance and repairs.

Managing and directing super, workers for each meter need.

Preparing and carrying out emergency protocols and procedures.

Maintaining a safe environment for buildings, houses occupants and visitors.

Preparing and monitoring maintenance budgets.

Negotiating and liaising with third-party service providers.

Conducting regular building inspections and preparing reports.

Ensuring facilities are following applicable policies, regulations, and building codes.

Responding to inquiries and requests by building/house tenants and resolving any problems or issues.

Resolving violation reports

Keeping track of the appliance services.

Being responsible for elevator issues and sending the companies.

Reporting to the owners all the calendars for the day off the workers, the calendars of the work repair that was done, overtime hours.

Keeping track of the super responsibly with the cleaning of the building or the garbage and as well the maintenance of the apartment.

Getting in contact with the owner in reference to the tenants rent.

SINCE JULY 2020-PRESENT

KMPESINO INC, JANITORIAL SERVICES

CLEANING SERVICES (own company)

Worked to maintain cleanliness in professional settings, such as banks, offices, and American Red Cross.

Maintained cleanliness of Express Scripts Campus Dust, empty and dispose of trash, vacuum carpeting, dust-mop, and mop floors.

Conducted preventative maintenance and cleanliness using store approved techniques.

Cleaned break rooms, including sinks, counter tops, microwaves, coffeemakers, refrigerators, tables, and chairs.

Performed a series of tasks to clean up, and maintain offices, restrooms, and break rooms.

Detail clean break rooms: including microwaves; sinks; refrigerators; tables; dispose of trash.

Cleaned restrooms, break rooms and lobby, as well as work as Dock Manager

Detail cleaning bathroom, clinic, offices, and break rooms for United Airlines.

Dispose of garbage in the offices and bathrooms, also dusting light fixtures and statues.

Disinfected employee desks and dusted light fixtures to prevent the spread of germs.

Dust tables and light fixtures vacuum and mop common areas.

Dusted furniture, light fixtures, and equipment.

Replenish cleaning and maintenance supplies.

EDUCATION

CUNY Bronx Community College August 2010-May 2012

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