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Customer Service Accounts Payable

September 26, 2023

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sarah Cota

Rosemead, CA


Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist/Dental Assistant

Haley n Pham dds - Arcadia, CA

December 2013 to May 2021

Provided excellent customer service to all patients. Great at multitasking while answer phones and also helping customers in person. Billing insurances and calling to collect debts.

Received payments ( cash and card ) and handled accounts payable. Provided support to the dentist in the best quality care provided. Schedule appointments in person and on the phone.

Took x-rays and developed them

Assisted chair side with the dentist in treatment

Did treatment coordinating with patients.


College in Dental Assisting

Northwest College - Covina, CA

August 2012 to August 2013

High school diploma

San Gabriel High School

September 2008 to June 2012


• Dental Assisting

• Chairside Assisting

• Dental Receptionist

• Infection Control Training

• Sales

• Accounts Payable


• Osha training

• Insurance verification

• Appointment scheduling

• Debits & credits

• Office Management

Certifications and Licenses

X-Ray Certification

August 2013 to Present

Coronal Polish Certificate

August 2013 to Present


Attention to detail — Proficient

August 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer service — Proficient

September 2023

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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