Real Estate Customer Service

Ariane M. Taveras

Riverview, FL ***** adzy3c@r.postjobfree.com Ariane Taveras LinkedIn 978-***-****

Fluent in Spanish: Both verbal and written

Professional Summary

Experienced professional and team player with over 7 years' experience in health care and customer service. Highly skilled in organization, time management and confidentiality. Great communication skills, consistently demonstrating ability to interact positively with clients/patients at all levels with tact and professionalism. Self-starter with unsurpassed analytical, organizational, and management abilities.

Professional Profile

Passionate about building customer relationships with every patient/client through care, understanding and support while helping them make good, informed decisions. Strongly motivated to achieve higher expectations and go above and beyond to fulfill job responsibilities while striving for the achievement of excellence.

Skills and Certifications

MS Office, Word

Excel, PowerPoint

Fluent in Spanish

Administration

Critical thinking skills

Training

Emotional intelligence

Supervising team

Great verbal and written communication skills

Planning and scheduling

Problem solving

Training

Education

Associate in business administration Oct 2020 – Oct 2022

Southern New Hampshire University – Manchester, NH

Bachelors in psychology (Currently pursuing)

Southern New Hampshire University – Manchester, NH

3.9 GPA

Member of the Honor Society of Leadership and Success

Relevant Coursework:

Excel in critical thinking and problem solving.

Establish strategic plans for future success.

Set ambitious growth goals.

Gained leadership and management skills.

Expanded time management skills.

Certifications

Foundations of Leadership Certificate 1

Foundations of Leadership Certificate 2

Professional Experience

Real estate / Supervisor

M & W Real estate – Sept 2016 – March 2020

•Manage contractors by locating, evaluating, and selecting sub-contractors; monitoring and directing performance.

•Maintained safe, secure, and healthy work environments by following and enforcing standards and procedures.

•Exceeded customer satisfaction by finding creative solutions to problems.

•Maintained updated home renovation knowledge through seminars.

•Prevented fines and interruptions by complying with and enforcing codes.

•Kept the team on track by assigning and supervising their activities and giving constructive feedback.

Home Health Aide

Maestro Connections – Jan 2015 – Jan 2019

Established and maintained positive patient relationships.

Provided individual attention and personalized care to nurture the spirits of clients.

Managed scheduling and transporting patients to and from appointments.

Informed patients of their daily routine and assisted them with activities such as feeding, bathing, cooking, and cleaning.

Assessed, monitored, and documented patient progress, symptoms, and vital signs on each visit.

Improved patient activity by assisting with mobility and assigned exercises.

Lab Technician / Processor

Quest Diagnostics – Jan 2013 – Aug 2016

Greeted patients in a friendly and courteous manner.

Followed best practices to correctly identify patients and demonstrated exacting attention to detail to ensure accuracy of collection data for testing, processing, and storage of blood samples.

Maintained an updated database of available office and Laboratory supplies monthly.

Accurately Input and verify patients' billing/insurance information/collect past due bills.

Performed administrative duties including photocopying and filling patient lab orders.

Recognized by management for blood draw skills and entrusted to train new employees and temporary students on proper safety precautions and drawing techniques.

References available upon request.

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