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Customer Service Registered Nurse

Location:
Cortland, NY
Posted:
September 26, 2023

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Resume:

Jessica Recor

607-***-**** adzy36@r.postjobfree.com Cortland, NY 13045

SUMMARY

Hello my name is Jessica recor I have worked many different job environments and enjoy each of those until the times I left. I am looking for a more enjoyable job giving back to our young youth and help our community grown to a better place. I am very interested in this job and the experiences that I can achieve from this opportunity. I am looking for a long term job position with our community of helping other.

SKILLS

Behavior Monitoring

Activity Planning

Homework Assistance

Light Housekeeping

Child Supervision

Age-Appropriate Routines

Child Safety Procedures

Age-Appropriate Activities

Reliability

Exercise and Outdoor Activities

Housekeeping

Puzzle and Game Play

Following Directions

Follows Directions

Meal and Snack Preparation

Responsible Driver

Keeping Children Safe

Positive and Professional

EXPERIENCE

Child Sitter, Self Employed Services, January 2006-July 2023 Cortland, NY

Established and maintained safe play environment for children. Developed and enforced positive strategies to encourage good behavior. Listened to parent directions and followed guidelines for children's care. Server Shift Leader, Hydes diner, April 2001-July 2023 Cortland, NY

Trained and acclimated new servers to restaurant's culture and operations. Created positive guest experience by listening to guest needs and recommending options to meet requests.

Managed tables throughout dining room to execute service at highest level. Maintained thorough knowledge of menu to describe dining options. Directed and assisted in general dining room cleaning and sanitation. Supervised serving staff to drive high level of hospitality and food excellence. Cleared dishes from tables during and after meal service to maintain clean dining area. Leveraged proper serving etiquette to promote inviting dining atmosphere. Held performance reviews to identify and correct areas needing improvement. Ensured customer satisfaction and handled customer complaints in a professional manner. Maintained cleanliness of the restaurant, including dining room, kitchen, restrooms, and parking lot.

Provided leadership to servers and other restaurant staff members by setting an example of excellent service.

Assigned tasks to servers to ensure efficient operations during peak business hours. Tracked daily sales figures and reported them to management on a regular basis. Assisted with training new servers on company policies and procedures as well as proper food handling techniques.

Resolved conflicts between customers or employees in a timely manner while following company guidelines for dispute resolution.

Coordinated special events such as private parties or large groups that required additional staffing needs.

Scheduled shifts for servers based on their availability and current workloads. Developed strategies for improving customer service standards within the restaurant. CNA, Crown park rehabilitation, September 2021-February 2023 Cortland, NY

Answered signal lights, bells or intercom systems to determine resident needs. Facilitated activities of daily living, personal hygiene management, feeding and ambulation. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Observed and reported unusual symptoms and changes to charge nurse. Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Turned and repositioned residents using proper body mechanics to prevent pressure ulcers. Assisted residents with bathing and dressing to promote personal hygiene. Used mobility devices to transport patients.

Helped residents walk with or without self-help devices. Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Distributed drinking water and nourishment to residents. Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Assisted residents in preparing for activities and social programs. Exhibited compassionate care and communication regarding issues surrounding death and dying.

Managed and maintained patient rooms, shared-living areas and nursing stations. Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Supported non-ambulatory residents in range of motion exercises. Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Assisted patients with activities of daily living such as bathing, grooming, and dressing. Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.

Reported changes in patient condition to registered nurse or physician. Transported patients to treatment units, using wheelchair or strher. Answered call lights promptly and responded to patient needs accordingly. Turned and repositioned bedridden patients on a regular schedule to prevent bedsores. Observed patients for any changes in their physical or mental condition. Served meals to patients in their rooms and assisted with feeding when needed. Cleaned and sanitized patient rooms according to established protocols. Server, Plantation Pancake House, January 2017-July 2017 North Myrtle Beach, SC

Provided exceptional service to high volume of daily customers. Operated POS terminals to input orders, split bills and calculate totals. Displayed enthusiasm and knowledge about restaurant's menu and products. EDUCATION AND TRAINING

GED

Homer High School, Homer January 2004



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