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Customer Service Care Assistant

Location:
Nairobi, Nairobi County, Kenya
Posted:
September 26, 2023

Contact this candidate

Resume:

+254*********

adzy2t@r.postjobfree.com

CERTIFICATIONS

Professional Basic care

Giver Course: St. John

Ambulance Kenya (2023)

** **** *********

Certification: Caredemy

Education Company, UK

(2023).

Diploma in Caregiving:

Alison Education Company

(2023)

Basic Life Support:

Caredemy Education

Company, UK (2023).

Occupational First Aid

Certification: Red Cross

Society of Kenya (2023).

Certified Driver: NTSA

Kenya

SKILLS

Elderly care, Disability care,

Basic life support, Clinical

waste disposal, Pressure area

care, Stoma care, Patient

handling and positioning,

Vital

Signs Management,

Equipment Care,

EXPERIENCE

Caregiver (Dementia Patient): 01/2022 to Date

Private Family Home. - Nairobi, Kenya

Frequently distracted the patient with activities like a photo album and favorite books.

Built quiet time during the day with the patient.

Carried out basic physio with patient daily for rehabilitation purposes and strength enhancement.

promoting a two way conversation as long as possible. Conducted daily health checks to monitor patient's physical healt Certified Nurse Aid: 01/2020-12/2021

St. Joseph Mission Hospital - Nairobi, Kenya

Monitoring vital signs after every few hours.

Assisting in ADLs hourly like feeding, washing, toileting and dressing.

Stoma care while maintaining good hygiene.

catheter care to minimize any infections.

Wound care and management.

Offering psychosocial support to patients.

Care of nasogastric tubes and feeding.

Moving, turning and positioning bed bound patients to prevent bedsores and maintain comfort levels.

Elderly Caregiver (Accident Pt.): 01/2017-12/2019

Private family Home - Nairobi, Kenya

Carried out basic physio with patient daily for rehabilitation purposes and strength enhancement.

Provided 24/7 support to patient by staying at resident home. Performing ADLs to the patient while promoting independence. Assisting to do basic physio therapy to promote better recovery. Charting patient information related to vital signs, pain management and daily inputs and outputs.

Moving, turning and bed positioning to prevent bedsores and promote comfort levels.

CONTACT

44046-0010, Nairobi,

Kenya

Rose Achieng Wanga: CNA

15+ Yrs. Experience

Compassionate Health Care Assistant of more than 13 years proficient in

directing high-quality and efficient patient care. Trained in 15 care standards certificate courses. Values continuous professional development. Reliable individual with approachable demeanor, championing patient independence. Empathetic individual with impeccable customer service and interpersonal skills. 01/2017 - 12/2019 01/2020 - 12/2021 01/2022 - Current Documentation, Sensitization,

Equipment sterilisation,

Patient bathing, Bedmaking,

Mobility support.

CONDITIONS

EXPERIENCED

Autism, cerebral palsy, Down

syndrome, dyslexia,

dyscalculia, dyspraxia,

dysgraphia, blindness,

ADHD, Urinary

incontinence, vascular

dementia, Accidents etc.

EQUIPMENT HANDLING

Hospital stretchers, Dressing

packs, Manual wheelchairs,

Oxygen delivery equipment,

Vital signs monitor, Digital

thermometer, Glucometer,

etc.

IELTS UKVI TEST

SCORE

Listening: 6.0 Reading: 5.0

Writing: 6.0

Speaking:7.0

Overall Band Score: 6.0

LANGUAGES

English: First Language

English: C2

Proficient

Health Care Assistant: 01/2006-12/2011

St Mary's Mission Hospital Langata - Nairobi, Kenya Assisting in ADLs hourly like feeding, washing, toileting and Dressing when need be and scheduled.

Monitoring vital signs as scheduled.

Stoma care while maintaining good hygiene.

Catheter care to minimize any infections.

Assisting in would care management.

Draining urine bags.

Carbonizing beds, cabinets and rails.

Bedmaking and changing the beddings.

Care of nasogastric tubes and feeding.

Moving, turning and positioning bed bound patients to prevent bedsores and maintain comfort levels.

Caregiver (My Mom): 01/1993-12/2005

Mom's Caregiver - Nairobi, Kenya

After immediately finishing O-Levels, my own mother got sick and started taking care of her for the next twelve years before I enrolled back to school in 01/2006. I did all bathing for her, toileting, feeding among other general care giving duties. I developed passion from this period going forth and became more skilled at it. EDUCATION

2016

Diploma: Dietetics Management (01/2014-12/2016)

Vision Empowerment Training Institute - Nairobi, Kenya. 2013

Certificate Course: Food and Beverage production And Service

(01/2012- 12/2013)

Vision Empowerment Training Institute - Nairobi, Kenya. 2008

A-Levels: Kenya Certificate of Secondary Education (01/2005-12

/2008)

ST Gabriel Secondary School - Kenya.

1992

O-Levels: Kenya Certificate of Primary Education (01/1985-12

/1992)-

MaliMali Primary School - Kenya.

REFERENCES

Available Upon Request

01/1993 - 12/2005 01/2006 - 12/2011



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