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Human Resources Employee Relations

Montgomery, AL
September 26, 2023

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Tamela Selmar Burks

HR Management Professional • 334-***-****

LinkedIn Profile • Montgomery, AL 36111

Accomplished and top-performing professional with substantial experience overseeing and streamlining a wide range of strategic human resources functions, covering hiring and training personnel, spearheading HR initiatives, and supporting organizational development.

Proficient in managing all aspects of personnel recruitment, training, and development, as well as spearheading innovative HR initiatives to drive organizational growth. Committed to aligning HR strategies with corporate mission and vision, consistently achieving and exceeding targets. Recognized for exceptional leadership skills, consistently enhancing the efficiency and effectiveness of HR department operations. Adept at fostering positive employee relations, adeptly navigating complex investigations, and cultivating a harmonious work environment that promotes productivity and well-being. Collaborative leadership style with a proven track record of guiding teams to consistently deliver high-level performance. Demonstrated history of overseeing comprehensive benefits and compensation programs, executing successful employee recruitment and retention strategies, and strategically developing staff to fuel company success. Proficient in shaping impactful HR policies that ensure compliance with legal regulations while enhancing employee satisfaction. Excel in both collaborative team environments and independent settings, consistently adapting to evolving challenges with resilience and innovation. A clear and articulate communicator, committed to nurturing professional relationships across all organizational levels.

Areas of Expertise

●Human Resources Management

●Strategic Planning & Execution

●Organizational Development

●Compensation/Benefits Administration

●Team Leadership & Training

●Performance Management

●Reporting & Documentation

●HRIS Implementation

●Issue Identification & Resolution

●Cross-Functional Collaboration

●Employee Relations Management

●Regulatory/Legal Compliance

Professional Experience

Alorica – Montgomery, AL (Remote) 2018 – 2023

Human Resources Business Partner

Led the development and execution of comprehensive HR strategies through close collaboration with business leaders, encompassing critical areas such as training and development, wage and salary structuring, benefits administration, and meticulous adherence to legal standards and corporate policies. Orchestrated seamless alignment of these strategies across the organization, actively engaging with multiple key corporate leaders to ensure consistent implementation. Oversaw a diverse spectrum of human resources functions, encompassing recruitment, performance management, training initiatives, progressive discipline, workers’ compensation, and FMLA. Notably, played a critical role in elevating disciplinary protocols, and successfully implementing performance-enhancement strategies.

Spearheaded an impressive 30% upsurge in employee morale, resulting in heightened team motivation and overall productivity, driving positive impacts throughout the organization.

Cultivated positive employee relations across the organization by forging and nurturing robust relationships with business partners, fostering a collaborative and supportive work environment.

Expertly oversaw intricate employee investigations by collaborating with business partners, corporate employee relations teams, and legal experts, ensuring fair and thorough processes.

Ensured the consistent achievement of daily and weekly objectives by providing effective supervision and mentorship to a high-performing team of four, fostering their professional growth and development.

Championed seamless onboarding experiences, efficiently managed benefits administration and payroll coordination, and implemented streamlined termination processes, ensuring an optimal employee lifecycle experience.

Buffalo Rock Company/Pepsi — Montgomery, AL 1996 – 2018

Human Resources Coordinator

Drove pivotal human resources operations within the division, prioritizing alignment with Buffalo Rock Policy and Procedures manual as well as federal and state regulations. Served as a trusted advisor to divisional leadership, providing expert insights on multifaceted HR matters including policy interpretation, benefits management, compensation structures, and employee development. Delivered strategic guidance to division management on intricate employee relations concerns and acted as the principal liaison between the division and corporate HR department.

Provided essential support to divisional leadership in effectively managing employees/partners through comprehensive education in HR protocols, encompassing recruitment strategies, hiring protocols, and termination procedures.

Orchestrated diverse HR functions within the division, including talent acquisition, benefits administration, meticulous payroll oversight, performance appraisal coordination, robust training and development initiatives, workers' compensation administration, Family and Medical Leave Act (FMLA) compliance, and adept handling of employment relations matters.

Pioneered the implementation of the division's inaugural HRIS system, establishing an integrated employee database to facilitate streamlined access for both human resources and corporate entities.

Exemplified exceptional recruitment acumen by identifying top-tier talent and furnishing strategic direction to hiring managers in crafting precise job descriptions, scrutinizing resumes, conducting comprehensive candidate interviews, and meticulously validating employment histories and references.


Bachelor of Science (BS) in Resource Management

Troy University – Montgomery, AL

Associate of Arts

Trenholm State Technical College – Montgomery, AL

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