Sales Associate Customer Service

Kiara Hunt

832-***-**** ***********@*******.*** Beaumont, TX 77708

SUMMARY

Results-oriented sales associate brings exceptional record of accomplishment in exceeding sales, service and performance targets. In-depth understanding of products, services and market conditions. High-energy team player committed to leveraging abilities to improve sales numbers and company success.

Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Self-motivated and dependable server offering a few months of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. SKILLS

Warm and Friendly

Upselling and Cross Selling

Age Verification

Price Memorization

Order Accuracy and Delivery

Team Player

High Energy and Stamina

Conflict and Complaint Resolution

Workflow Coordination

EXPERIENCE

Server, Pappadeaux, May 2022-Current

Beaumont, TX

Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Greeted customers, answered questions and recommended specials to increase profits. Promoted desserts, appetizers and specialty drinks to optimize sales. Provided exceptional service to high volume of daily customers. Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. Personal Shopper, HEB Grocery Store, August 2021-February 2022 Beaumont, TX

Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases. Satisfied customers with quick, accurate service under tight deadlines. Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified. Maximized hourly rate by organizing shopping trips and planning efficient routes. Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.

Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Sales Associate, Carters Oshkosh, November 2019-May 2021 Houston, TX

Helped customers find specific products, answered questions and offered product advice. Sold various products by explaining unique features and educating customers on proper application or usage.

Assisted teammates with sales-processing tasks to meet daily sales goals. Reviewed files, recordings and other documents to obtain information to respond to requests. Used technology resources to assist customers in locating and selecting items. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

EDUCATION AND TRAINING

Some College (No Degree)

Chemistry, Lamar University, Beaumont TX

Minor in pre pharmacy

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