SUMMARY

Full stack software engineer with solid experience building web applications using JavaScript with Vue.js, MongoDB, Express, and Node.js. Supportive and creative team collaborator with a focus on clean design.

PROFESSIONAL HISTORY

Full Stack Software

Engineer

Denovo Ventures, LLC

Jan. 2018 – Present

•Spearheaded the development of critical software components as a key member of a dynamic DevOps team of 6 engineers. Leveraged the latest JavaScript frameworks and agile methodologies to craft a stable, robust web application that has become the backbone for more than 200 companies. This includes Toyota, Crocs, and Cliff Bar, who consider our application essential to help manage their enterprise servers.

•Engineered a seamless fusion of Google Analytics into our proprietary website, initiating a data-driven perspective within our department. These insights drove coding changes which decreased average page load time, cementing customer loyalty.

•Played a pivotal role within the SaaS-based ServiceNow IT workflow ecosystem, using my knowledge of JavaScript to create business rules, server-side scripts, and email handlers that transformed inbound email chaos into automated customer tickets.

•Engineered software components that harnessed APIs to empower customers, providing them with instant access to vital IT service incident details. These innovations were not only time-savers; they also helped retain customers, reducing churn by 2.7% in the first 9 months after implementation.

•Architected a suite of automated tests, which were written with precision using Jest, Chai, and Mocha. These tests shielded our application from maintenance nightmares and helped reduce overall bug count.

Full Stack Web Developer

CodeCraft School of

Technology / Skill Distillery

Jul. 2017 – Dec. 2017

•Completed an immersive training program offering a professional certificate in full-stack web development. Produced work for a large variety of projects which required extensive use of HTML5, CSS3, and JavaScript. Other technologies used included Node.js, Vue.js, React, Express.js, MongoDB, and Git.

•Applications leveraged RESTful APIs such as Google maps to create travel itineraries with optimized directions for selected restaurants, live events, and hiking trails in cities around the world.

•Created back-end endpoints in Express to handle request and response routes. Used MongoDB to preserve customer itineraries into well-organized data collections.

Website Documentation

Developer

Viavi Solutions

Apr. 2010 – Jun. 2017

•Streamlined processes by producing standards for single-sourcing web documents and templates in XML and HTML format for a major telecom solutions company. Built a content management system using HTML, CSS, and JavaScript to enable document reuse.

•Wrote and maintained online help and technical documentation on corporate website. Performed troubleshooting on all issues that arose within the suite of online help projects across North America, Europe, and Asia.

•Made software developer’s jobs easier by using agile processes to create clearly written, structured SDK Guides, API manuals, and installation guides.

•Pioneered visual learning in my department by producing multi-media training and web-based user documentation suites for cloud-based packet filtering solutions.

Lead Documentation Developer

Zidea

Aug. 2008 – Apr. 2010

•Created consistent branding and enhanced usability across product lines by writing, editing, and managing the quality of all documentation for Cisco telecommunications products. Deliverables included installation guides, troubleshooting manuals, and online help.

•Minimized unnecessary R&D time spent fixing document defects by expanding quality assurance testing on all documentation.

•Acted as the customer’s advocate by emphasizing how to make our products easier to use.

•Promoted to lead documentation developer by demonstrating strong leadership, communication, and technical skills.

EDUCATION

Bachelor’s Degree in Technical Writing, University of Massachusetts at Amherst

TECHNICAL STRENGTHS

Programming Languages:

JavaScript, TypeScript, Java

JavaScript Frameworks:

Node.js, Vue.js with Vuetify, Express.js, React

IDEs:

Visual Studio Code, Eclipse

Configuration Management:

Git, GitLab, Jira, Subversion

Markup Languages:

HTML5, CSS3, DITA, XML

Debugging Tools:

Chrome

Content Management:

SharePoint, Confluence

Operating Systems:

SLES, RHEL, Windows, Mac OS

Databases:

MongoDB

PaaS (Platform as a Service):

Docker

PERFORMANCE REVIEWS In performance reviews, I have been rated as “frequently exceeds expectations”. Here are some quotes from managers and team members:

- “Alex has established himself as a strong technical communicator and excellent team player. He has also garnered the respect of his R&D colleagues.”

“Alex has good teamwork skills and is always open to help resolve issues. He understands product technology readily. I enjoyed working with Alex on [project] and he was very helpful in working through some issues that we had. We appreciate his ownership of that problem.”

“Alex has also shown the poise and judgement to take on more leadership roles within and on behalf of the team.”

“Alex is a quick learner and innovator - he can handle the full spectrum of work facing this team.”

“Alex is very responsive to my requests for information, to requests for help from other team members, and from other colleagues.”

Contact this candidate