765-***-**** Candice *** E. St Rd ** Brookston, S White IN 47923 adzxx4@r.postjobfree.com

STRENGTHS

Proficient MS Office, Word & Excel

Communication and Teamwork

Adaptable and quick to learn

Energetic work attitude

Collaborating effectively with business partners

Effectively managing multiple projects concurrently Solution oriented, results driven, and dependable

Exceptional customer service

EDUCATION

High School Diploma – Frontier High School Chalmers, IN (1993) PROFESSIONAL EXPERIENCES

Feb 2018-Present Business Assistant, Lead, Purdue University; West Lafayette, IN

• Working closely with multiple faculty to guide the administration of research and maintain compliance with Uniform Guidance and sponsor regulations

• Communicating effectively with various faculty and taking responsibility for project reporting and coordination as well as addressing issues which may arise from preparing and reviewing grant projections

• Mentoring new employees on policies and practices of account management

• Performing audits and creating correcting documents as appropriate in order to maintain compliance with Uniform Guidance and sponsor regulations

• Maintaining efficient work practices within account management portfolio to increase time available to investigate complex situations and to assist others when needed May 2002 – Jan 2018 Underwriting Service Assistant, State Farm Ins; West Lafayette, IN

• Answered phone calls and direct customers to locate information

• Input information and make changes to policies within the system

• Assist teammates with questions

• Trained new and temporary employees and assist with other trainings March 2001 – April 2002 Scheduling Receptionist, Arnett Clinic; Lafayette, IN

• Scheduled appointments for multiple doctors

• Assisted patients with appointments

• In charge of rescheduling appointments for orthopedic doctors Nov 2021 – March 2001 Assistant Manager, Fashion Bug; Monticello, IN

• Cashier

• Closing department store

• Balancing cash drawer

Aug 1998 – Nov 2021 Customer Call Center, PEFCU; West Lafayette, IN

• Received calls and assisted customers with business transactions

• Experience handling repositions

Aug 1995 – Aug 1998 Customer Service/Teller, Farmers State Bank; Battle Ground, IN

• Open new accounts, including checking and savings accounts

• Make deposits, withdraws & transfers

• Managed and ordered money for branch from the Federal Bank

• Encoding of checks for transactions.

Aug 1994 – Aug 1995 Customer Service/Cashier, Hubbard GM Center; Monticello, IN

• Payments received for services

• Answer phone calls for the dealership

• Office filing

Aug 1993 – Aug 1994 Customer Service/Teller, Farmers State Bank; Battle Ground, IN

• Open new accounts, including checking and savings accounts

• Make deposits, withdraws & transfers

• Experience with encoding of checks

ACTIVITIES

Aug 2017- Current White Co. 4H Goat Club Committee Member; Reynolds, IN

• Assist with monthly meetings

• Help 4her’s with projects and worksheets

• Monthly meetings with committee members and collaborate to run a successful club. References available upon request

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