TIARRA BELL

**** ******* *****

Glendale heights, IL 60139

630-***-****

adzxsc@r.postjobfree.com

Office professional looking for a position in a challenging office setting; self-motivated, meticulous and a convergent thinker; demonstrates strong problem-solving skills. A take charge individual who communicates effectively with individuals on all levels. Thriving in challenging settings; using good judgment and demonstrating excellent customer service skills.

Career highlights

Types 35 wpm and

Medical terminology

An “out of the box thinker” with keen eye for detail & outstanding communication skills

Mange a high volume of incoming calls

Can operate general office equipment and demonstrate strong word processing skill.

Experience

Identity IQ Mount prospect, IL

Customer service representative Mar 2023- current

Providing exceptional customer service to our members.

Correctly identify customers with personal information without breaking HIPPA laws

Retrieve credit scores from all 3 bureaus; notifying applicants of credit status, identity theft and determine any risk factors.

Superior ground ambulance Elmhurst, IL

Dispatcher Seasonal Oct 2022- Mar 2023

Answering multiple lines, taking accurate and detailed information

Using patients PCI form to schedule transportation.

Interact with various hospitals/rehabilitation centers/nursing homes to effectively schedule transportation.

Verify/Update/Add PI, insurance, diagnostic, medical needs and patient equipment ect.

Sonva hearing aids Aurora, IL

Production/ customer service representatives Nov 2019- Oct 2022

Used equipment such as hand drills and tweezers to closed and lacquered each order to perfection.

Answered calls and scheduled appointments in order for our customers to get their own custom hearing aid.

Locate/Process/update order information on company database.