Client/Claims Specialist Work History

EVA

BANGERT

Contact

Address

**** ****** ***** **.

Hendersonville, TN 37075

615-***-****

adzxs6@r.postjobfree.com

Motivated and professional individual with an intense focus on customer service and relationship building. Talented communicator, with conflict resolution skills who is detail oriented and motivated to exceed goals.

Real Estate Broker

List It Realty, Hendersonville, TN

Cultivated strong relationships with agents, lenders and title companies.

Liaised between property owners and prospective

buyers to facilitate purchase and transfer of ownership. Developed successful marketing strategies to promote properties and maximize exposure.

Bought, renovated and flipped houses using real estate and construction knowledge.

Verified sales compliance with local governmental

regulations, environmental standards and industry good practices.

Monitored contract execution to verify complete

fulfillment of terms.

Helped clients navigate transactions, complete

paperwork and finalize sales or purchases.

Conducted competitive market analysis to determine optimal pricing for properties.

Developed innovative strategies and tactics to promote real estate listings and generate new business

opportunities.

Negotiated purchase contracts and lease agreements to establish maximum value for clients.

Established and developed real estate agency, driving recruitment, and operational growth.

Analyzed local real estate market conditions and trends to identify profitable investment opportunities.

Achieved performance awards yearly

Real Estate Agent

Weichert Realtors, Springfield, TN

Developed and maintained relationships with clients through networking, postcards, and cold calling.

Negotiated, facilitated, and managed real estate

transactions.

Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer

expectations.

Marketed and sold property for clients by hosting open houses and advertising online and in print.

Liaised between buyers and sellers to provide positive experiences for both parties.

Advised clients on market conditions and property

value for informed decision-making.

Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.

Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.

Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.

Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.

Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.

Maintained the highest client lead retention percentage

Suite Attendant

Levy Restaurants, Nashville, TN

Provided food and beverage service to privately owned suites during events at Bridgestone Arena, Nashville, TN Effectively communicated with suite holders /guests to ensure all needs are exceeded through each event.

Strong attention to detail enhancing customer service to provide the 'wow' factor for all attendees.

Ensure accurate billing for each event .

Inventory reconciliation.

Mortgage Loan Originator

Fifth Third Bank, Franklin, TN

Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.

Worked with underwriters to fix application problems

and resolve issues.

Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.

Explained different types of loans pertaining to client situations.

Stayed up to date on all requirements for conventional loans, FHA, VA, FreddieMac Home Possible.

Initiated applications, credit checks, collected

documents pertaining to employment, income, and

assets.

Negotiated loan terms and conditions with clients to maximize profitability.

Analyzed loan applications and credit reports to

determine loan eligibility and risk level.

Checked loan documents for accuracy prior to closing. Assisted clients in selecting correct loan product and terms to meet needs and financial goals.

Real Estate Professional Assistant

Buena Vista Diamond Properties, Orlando, FL

Maintained efficient office operations by handling errands and administrative functions.

Prepared and distributed weekly reports on real estate market trends to inform clients and agents.

Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.

Prepared and maintained accurate property listings, sales contracts and closing documents.

Assisted clients in home staging and overall preparation for real estate sales process

Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Coordinated appointments to show marketed

properties.

Customer Service Representative / Claims

Processor

Blue Cross Blue Shield Of Illinois, Jacksonville, IL Provided primary customer support to internal and

external customers.

Processed claims accurately and efficiently while

consistently exceeded goals.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Updated account information to maintain customer

records.

Offered advice and assistance to customers, paying attention to special needs or wants.

Actively listened to customers, handled concerns

quickly and escalated major issues to supervisor.

Clarified customer issues and determined root cause of problems to resolve complaints.

Awards

Inducted into the Lifetime Multi-Million Dollar Sales 2022

Award of Excellence -Platinum, Gold & Silver Levels 2016-2023

Ambassadors Club Weichert Realtors 2020

Contact this candidate