Customer Service Data Entry

Aleena Young

Macon, GA *****

************@*****.***

+1-470-***-****

Work Experience

Leasing Agent

Woodruff Property Management - Macon, GA

April 2023 to Present

• Answer phones

• Greet anyone coming into the office

• Check phone messages throughout the day and handle accordingly

• Get move ins ready as well as walk through for move outs

• Respond to internet leads, do follow ups

• Experience with the Entrata Software

• Submit monthly market comparable reports

• Submit monthly marketing calendar on last day of the month for next months plan

• Submit monthly sex offender's report

Dispatcher

(POP A LOCK)

April 2022 to December 2022

· Answering incoming calls making sales.

· Maintaining Friendly customer service with clients in need of roadside assistance help.

· Multitask receiving information from customers to input into the company software Pulsar to dispatch out emergency technician for jobs such as: (lock outs, lost keys, dead batteries, etc.) Medical Driver

(MEDSPEED)

May 2019 to April 2022

· Safely transport lab specimens, medical records, pharmaceuticals, x-rays, hospital supplies, interoffice mail, and all other related material

· Operate a hand-held scanner to accurately track all items entered in the transport cycle.

· Conducting pre/post trip vehicle inspections

Retail Merchandiser

(L&R DISTRIBUTORS)

March 2020 to May 2021

· Stocking shelves while maintaining perfect quality control and organization.

· Displaying, arranging, pricing, and rotating products

· Monitoring store inventory based on sales and intake while optimizing sales volume by identifying profitable lines and best sellers.

Sales Consultant

(SPRINT)

January 2020 to November 2020

· Presents promote and sell Sprint products/services.

· Reaching out to customers leads through cold calling.

· Maintain sales as well clients.

· Achieve agreed upon sales targets and outcomes within schedule. Education

High school diploma

North Atlanta High School

September 2012 to May 2016

Skills

• Project Management

• Data Entry

• Organization

• Problem Solving

• Computer Literacy

• Organization

• Verbal & Written Communication

• Networking

• Microsoft 365

• Inventory

• Critical Thinking

• Time Management

• Marketing

• Problem Solving

• Quality Control

• Team Coordination

• Office Skills (Faxing Scanning etc.)

• Leadership

• Call center (receptionist)

• Stocking

• Customer Service

• Sales

• HIPPA Verification and Patient Security

• Office Management

• Property Management

• Property Leasing

• Fair Housing Regulations

• Microsoft Outlook

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