Receptionist, Customer Service, Data Entry
Resume:
TAWANDA
HOLLIS
Newark, NJ *****
adzxh7@r.postjobfree.com
Detail oriented professional with over 6 years of experience in a busy high-end appliance retail customer service environment. Ability to handle client issue quickly and discreetly.
WORK EXPERIENCE
Quality Technician
Arizona Beverage- Irvington, NJ
October 2020 to present
Perform quality function audits on all production lines. Ensure products produced conform to specification, food safety. Perform all microbial sampling and testing, lab testing for bottling lines, calibrating, setting up the lab equipment and record accurately on computer system and data sheets. Plating of samples analyzing, interpreting and reporting results for all bottling, tanks. Ensure all production operations operate to highest quality standards.
Cashier Associate
Stop & Shop Supermarket – Madison, NJ
January 2020 to December 2020
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations. Operating scanners, scales, cash registers. Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer.
Assistant Secretary
Ferguson Enterprises LLC - Fairfield, NJ
May 2014 to May 2020
Answering various calls and emails electronically. Give customer information about products and services, take messages, and schedule appointments. Communicating with customers through various channels. Acknowledge and resolving customer complaints. Process forms, applications, and request. Process orders, retrieve all invoices file in numeric order, close out checks, cash and credit cards transactions, prepare for deposit, complete deposit slips. Make sure accurate data is enter into the cash and credit card reconciliation reports. Scan, make copies, and storage. Submitted to the Finance Office Manager.
Receptionist
RemX Specialty Staffing - Woodbridge, NJ
Wallenius Wilhelmsen Logistics LLC - Woodcliff Lakes, NJ
January 2013 to April 2014
Handle front office and administration duties. Answering phones, sort, distribute and postage mail. Greet guests, offering them a beverage. Prepare and log in dates for schedule meetings.
Clerical
RemX Specialty Staffing - Woodbridge, NJ
Loving Care Agency Inc. - Hasbrouck Heights, NJ
March 2012 to December 2012
Assisted Human Resources includes filing, proofread, photocopied sort, and organized documents in alpha order. Maintained electronic and paper files, and prepared confidential documents of employees’ files requested from the State of NJ.
Receptionist
NYK Logistics - Secaucus, NJ
November 2011 to February 2012
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering and forwarding incoming calls. Receiving and sorting mail.
Assistant Site Supervisor
Hanini Construction LLC - Newark, NJ
November 2009 to October 2011
Manage construction sites ensuring that workers adhere to construction plans and safety. Sign for deliveries, maintained attendance-log in/out daily sheet, compiling records of office activities, data entry employees daily work hours, tracking and filing invoices, places and receive calls, took weekly photographic documentation. Completed 10 - hour Occupational Safety and Health Training Course in Construction Safety and Health.
Administrative Support Assistant
Wells Fargo Insurance Services Inc - Madison, NJ
March 2005 to October 2009
Greet clients and visitors entering organization, professionally answer multi phone lines, answering questions and routing calls to appropriate person. Take and relay messages electronically and distribute staff faxes. Receive, sort mail and deliveries. Enter scheduled meetings, appointments and clients Certificate of Liability Insurance into data base. Prepared letters, memos, purchase office supplies. Maintained the business’s electronic and paper files. Retrieve clients motor vehicle report abstract electronically.
Medical Records Coordinator
Alaris Health St Mary’s Life Center - Orange, NJ
January 1996 to February 2005
Made certain that patient data is being complied, updated, and organized accurately in compliance with regulations. Data entry resident MDS’s into data base, oversee and facilitate the completion of resident assessment, and ensure compliance with Federal and State regulations. Submit daily census report.
Education
Occupational Safety and Health Administration card (OSHA)
Online course
November 2010 – November 2010
Certificate of Children Advocacy
Essex County Children Advocate Services
April 2009 to April 2009
Certificate in Phlebotomy
National Health Career Association – East Orange, NJ
January 2008 – January 2009
Diploma
Delaware Valley Vocational School – Callicoon, NY
1990
Skills
Microsoft Office, Word, Excel 20+ years. Professionalism, Customer Service, Office clerical skills, verbal and written communication, customer focus, Cashier and handling pressure and tolerating stress.
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