Shahid Azam Siddique

R **, Sec **-A/* Buffer Zone Karachi. Pakistan

Phone:030*-*******,033********

Email: adzxee@r.postjobfree.com

Facebook:shahidsiddiqui

A talented Business Management professional with extensive management and customer service

experience

Summary of Qualifications

• More than 13 years of management experience.

• Proven ability to lead effective management teams.

• Familiar with all aspects of business management.

• History of increasing business and profitability.

• Adept at planning, promotions, and forecasting.

• Hard working, able to multi-task effectively.

• Outstanding training, leadership, and communication skills.

Professional Experience

TPL INSURANCE HEALTH DIRECT. – Present

Assistant Manager front officer.

To manage and supervise the claims team for Life & Health and ensuring the smooth operation

of the claims functions;

Accessing and approving new claims/complicated cases whenever within authority;

To work with key stakeholders to ensure positive client experience as well as to develop claim

products and services to attract customers;

To respond to customer complaints and resolve issues;

Maintaining current knowledge of insurance guidelines, policy changes and regulations;

Motivate and develop the team by demonstrating good leadership behaviors and through the use

of management best practice, to enable development of staff to support the achievement of

business goals

Dr Ziaudden Hospitaal

Assistant Manager front officer. 2016 – Present

Responsible for administrative functions such as in time patient affair, and Hospital business relations.

Supervised patient care services, ensuring prompt attention on patient complains, and highest levels of service

at all times, for both hospital and patients.

Promote the relationship to consultant and hospital management.

Negotiate hospital services charges, explain bills and recovery of outstanding.

Revised rates according to economic conditions time to time with Hospital managements.

train employees, prepare weekly schedules, monitor and evaluate performance.

Round for higher managements and discus the problem for hospital. Develop and implement new

strategies to increase business and market share.

Responsible for all bookkeeping, patient record, and cost control.

Dr Ziaudden Hospitaal 2014-2016

Outreach Assistant Manager.

Responsible for administrative functions such as in time billing submission & recovery, and Hospital business

relations.

Supervised patient care services, ensuring prompt attention on patient complains, and highest levels of service

at all times, for both hospital and patients.

Acquired more new clients for Dr Ziaudden Hospital.

Negotiate hospital services charges, agreements with hospital clients and introduced new hospital

services.

Revised rates according to economic conditions time to time with Hospital clients.

train employees, prepare weekly schedules, monitor and evaluate performance.

Develop and implement new strategies to increase business and market share.

Responsible for all bookkeeping, patient record, and cost control.

Habib Medical Center 2000 – 2014

Deputy Administrator/Business Promotion Officer.

Responsible for administrative functions such as in time billing submission & recovery, and company business

relations.

Supervised patient care services, ensuring prompt attention on patient complains, and highest levels of service

at all times, for both hospital and patients.

Acquired 10 new panels for Habib Medical Centre.

Negotiate hospital services charges, agreements with panels and introduced new hospital services.

Revised rates according to economic conditions time to time with panel.

train employees, prepare weekly schedules, monitor and evaluate performance.

Develop and implement new strategies to increase business and market share.

Responsible for all bookkeeping, patient record, and cost control.

Billing In charge. 1997 – 1999

Perform billing activities of company & Private Patient.

Profitable bills and techniques and full sound prove bills both status.

Introduced new ideas for profitable bills for billing team.

Arrange billing staff meetings with the chair of medical director.

Conduct the presentation of pharmaceutical companies and arranged annual functions.

Create and designed billing related documents.

Supervised and scheduled job assignments for billing team.

Education

Master in Business Administration from Perston University (SBC, USA)

Graduation (B.Sc) from Karachi University

Inter Science from Karachi Board

Matric Science from Karachi Board

Diploma

Two year computer science Diploma from Institute of Computer Technology

Personal

Information

Father Name : Muhammad Azam Siddique

DOB : 5th December, 1969

N.I.C : 42101-7072503-1

Marital Status : Married

Symposium

Attend the Lactation of Hospital Violence in Aga Khan Hospital for 2010.

Reference

It will be furnish as per requirement.

Contact this candidate