Medical Assistant Banquet Server

Johanna Geraldo

**** ******* *** *** ** Bronx, New York, 10457

347-***-**** adzxd3@r.postjobfree.com

Summary of Qualifications

•Excellent etiquettes and mannerism with immense fluency and politeness in conversation

•Great ability to multi-task while maintaining close attention to detail

•Undergone formal training in soft skills and customer relationship management

Education

•SANFORD BROWN- Major: New York, NY March2014-Dec2014

MEDICAL ASSISTANT

GPA.3.7

•Clinical skills-Clinical procedures, Clinical asepsis, Electrocardiography

•Administrative skills-Heath insurance claims processing, Medical office procedures

•ABC Bartending School Bartending Certificate- June 2011 New York, NY

•Technical College Institute- Major: Business Administration 1997 New York, New York

SKILLS

Bilingual; Fluent in Spanish and English

Professional Experience

Pier Sixty, New York, NY March2015-Present

Banquet Server

•Preparing tables before guests arrive.

•Effectively serving a number of different dishes and courses to guests during a meal and clearing the tables after the guests depart.

•Effectively replenishing wine, water and other drinks.

•Carrying trays full of cocktail glasses and plates.

•Providing cocktail drinks from the bar for guests.

•Greeting and directing guests to their designated tables or area.

•Setting up buffets and loading each buffet station accordingly.

•Food safety understanding.

•Experienced server bringing enthusiasm and dedication with an exceptional work ethic.

Family Planning, Beth Israel Medical Center, New York, NY Nov2014-Dec2014

Intern, Medical Assistant

•Vitals

•Blood draw

•Assisting with IUD procedures

•Assisting the anesthesiologist during surgeries

•Assisting the doctor during surgeries

•Handling specimens

Service Learning, Bronx New York Oct-2014

Hypertension screening, Diabetes screening

Contessa catering Sep 2013-present

French server

Tosca marques, Bronx, New York

Bartender Oct 2013-Nov2014

•Cocktail parties/banquet server/set-up tables etc.

Brownstone lounge July 2013-Sept 2014

Cocktail server

•Coordinated with other servers to achieve highest customer satisfaction

•Assisted the bartender in preparing the orders

•Acquired and up-sell guest food and beverage orders

•Provided accurate mini bar inventory daily

•Cleaned and maintain server station

Spirit Cruises Entertainment New York. NY Mar2005- May2010

Server

•Offered menu descriptions, order of service, entertainment options, cruise routes and points of interest.

•Entered food/drink orders into the focus POS system.

•Collected payment from guests for on-board purchases.

•Set up and broke down dining room and service stations; this required movement of dining furniture.

•Answered guest questions, made recommendations, up-sell liquors

•Communicated drink orders to bar through Point of Sales system

References available upon request

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