Real Estate Customer Service

Hoa My Rosie Miller

***- ***-**** ************@*******.*** Edwards AFB, CA 93523

CAREER OBJECTIVE

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Hard worker experienced in problem-solving, service and time management.

SKILLS

Time Management Self Starter Multi-tasking Verbal and Written Communication Fast paced Enviroment

EXPERIENCE

MANAGER/MANICURIST, Panama City, FL

Vayla's Nails & Massage, August 2016-July 2019

• Managed the administrative side of the business, including scheduling appointments and processing payments

• Prepared reports highlighting important information such as nightly totals

• Ordered, organized, and rotated supplies

• Reviewed the incoming orders and assigned work to the technicians to maintain a demanding schedule.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Prepared inventory lists for ordering supplies required for daily operations.

• Managed appointment bookings accurately utilizing scheduling software programs. REAL ESTATE SALES ASSOCIATE, Panama City, Fl

Coldwell Banker, December 2017-June 2019

• Analyzed competitive pricing strategies to determine optimal listing prices for maximum profitability.

• Processed payments from customers upon successful completion of real estate deals.

• Managed paperwork associated with closing documents including titles deeds and mortgages. Provided guidance on legal requirements related to real estate transactions including title searches, financing options, deed transfers.

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MANAGER/MANICURIST, Panama City, FL

Diva Nails, June 2010-May 2016

• Managed the administrative side of the business, including scheduling appointments and processing payments.

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Focused on learning new skills and staying updated with industry changes.

• Provided efficient and courteous service to customers at all times.

• Worked with coworkers to complete tasks.

MANICURIST, Panama City, FL

Manicurist, Magic Nails, February 2006-December 2009

• Provided detailed consultations with clients regarding their individual needs and preferences.

• Demonstrated excellent customer service skills by providing friendly, attentive, and professional care to clients.

• Ensured compliance with state regulations related to sanitation practices during treatments.

• Utilized knowledge of anatomy and physiology to ensure safe application of products. EDUCATION

CERTIFICATE : REAL ESTATE, Panama City Beach

Rowlette Real Estate School, December 2017

GED, Panama City

Tom P. Haney Technical College, January 2010

CERTIFICATIONS

• Front Desk Operator • Administrator Assistant

LANGUAGES

Vietnamese

Bilingual

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