United States General Manager
Resume:
Terrell Johnson
Assistant Manager
Philadelphia, Pennsylvania, United States
adzxbi@r.postjobfree.com
WORK EXPERIENCE
February 2017-Current
Assistant Manager
Dunkin' Donuts
Philadelphia, Pennsylvania, United States
• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
March 2009-October 2016
Warehouse Worker
Protemps
Philadelphia, Pennsylvania, United States
Collecting merchandise from the distribution center and safely transporting materials to the shipping bay.
• Receiving and documenting merchandise for delivery or return.
• Keeping an inventory of all merchandise entering or exiting the warehouse.
• Identifying any missing, lost or damaged materials and immediately notify the supervisor.
• Ensuring that all the merchandise is safely and securely packed and labeled for shipping.
• Managing all merchandise with appropriate care.
• Assisting with training of newly employed workers.
• Scanning labels to ensure products are shipped to the right destination. October 2006-June 2009
Stock Manager
Lane Bryant
Philadelphia, Pennsylvania, United States
• Designing and implementing an inventory tracking system for optimized inventory control procedures
• Examine the levels of raw materials and supplies to determine shortages
• Document daily shipments and deliveries to replenish inventory
• Create detailed reports for adjustments, inventory operations and stock levels
• Evaluating new inventory, ensuring it's ready to ship
• Properly order new supplies avoiding excessive surplus or inefficiencies
• Analyze various suppliers to ensure the company is receiving the best cost-effective deals
• Hire and train new employees
November 2000-July 2005
Shift Supervisor
UPS
Philadelphia, Pennsylvania, United States
• Assigning team members with tasks to be completed each shift
• Setting performance metrics for team members and work with team members to ensure all metrics are met
• Properly resolving problems and troubleshooting issues as they arise without the direction of management
• Managing multiple projects as well as staff members
• Reporting to the assistant or general manager and meeting with management to review goals and metrics
• Maintaining a work environment that meets company, state and federal safety and employment guidelines
EDUCATION
1996-2000
High school diploma
Simon Gratz High School
Philadelphia, Pennsylvania, United States
High school diploma
Simon gratz - Philadelphia, PA
September 1996 to June 2000
SKILLS
Correspondence Scanning Adjustments Recruiting Recruitment Employee Performance Inventory Inventory Control Documenting Budget Packing Shipping Picker Metrics Operations Point of Sale POS Retail Marketing Retail Merchandising Loss Prevention Cash Handling UPS Microsoft Word
CERTIFICATIONS
Safeserv
LANGUAGES
English - Intermediate
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