Nancy Galan

*** *. ******** **., ******, CA ***** C 626-***-**** adzxaj@r.postjobfree.com

I am a Certified Unit Secretary with over ten years experience as an administrative assistant in both office professional and medical work settings. I am seeking an opportunity to utilize my organizational, leadership and communication skills.

Stand out strengths

Strong attention to detail and excellent customer service skills

Proficient computer skills with 10 key accuracy

Ability to compose letters/memorandums, coordinate meetings, process mail, file, and maintain supplies

Proficient in EPIC software

Work Experience

Farmers Insurance Group, Ontario, CA

Claims Associate: March 2018 to August 2023

Career highlights: Assigned regional statistical reports to ensure accuracy of claim volume

Assist claims representatives in obtaining documentation, police reports

Provide claims process to customers and update claims files within specialized software

Perform clerical duties such as mail processing, routing phone calls and filing

Telecare Corporation, San Bernardino, CA

Medical Record Technician: May 2017 to March 2018

Career highlights: Grew the role of Receptionist to MRT within first 5 months

Responsible for compiling, processing and maintaining county mental health contracted programs patient records

Assisted mental health clinical staff with paper chart processing

Ensured all regulatory and confidentiality requirements of healthcare system

JM Staffing, San Dimas, CA

Clinic Coordinator: September 2016 to April 2019

Career highlights:

Compiled and reconciled all statistical data/reports on physician and clinician evaluations of mental health

Maintained strict confidentiality of sensitive materials and information at all times

Conferred with other clinical staff and mental health service provider physicians to gather and provide information

Prime Healthcare Management, Inc., Ontario, CA

Medical Records-ROI: December 2014 to January 2015

Career highlights: Processed release of information requests meeting deadlines.

Responsible for compiling, processing and maintaining hospital patient medical records

Reviewed and processed requests for patient protected health information

Screened each request for information to determine urgency

Ensured all regulatory and confidentiality requirements of healthcare system

Education

Azusa Adult School, Glendora, CA

Unit Secretary Certificate Program earned June 2007

Duarte High School, Duarte, CA

Diploma earned June 1991

Net typing speed: 45WPM LinkedIn: https://www.linkedin.com/in/nancy-galan-963b9964/

References available upon request

Contact this candidate