GAVIN R. MALCOLM

El Paso, ***** 862-***-**** adzxaa@r.postjobfree.com

OBJECTIVE

Seeking a position with a winning organization by utilizing and expanding upon related skills, knowledge, and capabilities as an information security analyzer.

PROFESSIONAL SUMMARY

Military Veteran with a Secret Security Clearance and 5+ military years of proven experience in the United States Army. Accomplished measurable results while leading teams of four in dynamic, fast – paced environments. Possess a comprehensive background in information technology and close quarter combat derived from conducting domestic and global missions. Managed risk upon multiple lines to protect assets, property, and equipment valued over $1M while meeting the expectations of senior leadership. Possess extensive knowledge in combat arms as well as working with battlefield signal support systems and terminal devices. Recipient of multiple awards for outstanding performance and professionalism.

Exceptional knowledge in technology

Leadership experience

Maintaining security

Proficient in Microsoft Office 365

Conflict resolution

Training skills

PROFESSIONAL EXPERIENCE

First-Line Supervisor of Mechanic, Installer, and Repairer

Plans, supervises, and integrates the installation, operation, and maintenance of Combat Net Radio (CNR), to include satellite radio, Division Level Retransmission (RETRANS) and Blue Force Trackers (JCR).

Supervises and executes Retransmission team deployments; prepares maintenance and supply requests for unit level signal support; responsible for the health, welfare, mentorship, and training of 16 Soldiers.

Managed $1M+ in classified equipment vital to national security of soldiers and DA civilians; resulted in zero losses, and the continued integrity of all classified materials.

Install, troubleshoot, and perform field level maintenance on computer and network hardware; configure and manage computer networks.

Provides technical assistance and unit level training for automation, communication and user owned and operated automated telecommunications computer systems, to include local area networks and routers.

Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.

Develop, implement, or evaluate maintenance policies and procedures. Interpret specifications, blueprints, or job orders to construct templates and lay out reference points for workers.

Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use. Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.

Compile operational or personnel records, such as time and production records, inventory data, repair or maintenance statistics, or test results. Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.

Perform skilled repair or maintenance operations, using equipment such as hand or power tools, or welding equipment. Develop or implement electronic maintenance programs or computer information management systems.

Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.

Requisition materials and supplies, such as tools, equipment, or replacement parts. Investigate accidents or injuries and prepare reports of findings.

Information Security Analyst

Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.

Perform risk assessments and execute tests of data processing systems to ensure functioning of data processing activities and security measures.

Modify computer security files to incorporate new software, correct errors, or change individual access status.

Confer with users to discuss issues such as computer data access needs, security violations, and programming changes. Run monthly network reports.

Train users and promote security awareness to ensure system security and to improve server and network efficiency.

Identify the causes of networking problems, using diagnostic testing software and equipment.

Configure wide area network (WAN) or local area network (LAN) routers or related equipment.

Install network software, including security or firewall software. Provide telephone support related to networking or connectivity issues.

Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.

Perform routine maintenance or standard repairs to networking components or equipment.

Install new hardware or software systems or components, ensuring integration with existing network systems.

Test computer software or hardware, using standard diagnostic testing equipment and procedures.

Install or repair network cables, including fiber optic cables. Test repaired items to ensure proper operation.

Install and configure wireless networking equipment. Document help desk requests and resolutions.

Network and Computer System Administrator

Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.

Analyze equipment performance records to determine the need for repair or replacement.

Perform routine network startup and shutdown procedures, and maintain control records.

Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.

Coordinate with vendors and with company personnel to facilitate purchases. Maintain an inventory of parts for emergency repairs.

Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.

Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.

Broadcast Technician

Report equipment problems, ensure that repairs are made, and make emergency repairs to equipment when necessary and possible.

Monitor and log transmitter readings. Maintain programming logs as required by station management and the Federal Communications Commission.

Perform database verifications and measure signal strength at utility poles, using computers or electronic test equipment.

Monitor strength, clarity, and reliability of incoming and outgoing signals, and adjust equipment as necessary to maintain quality broadcasts.

Set up and operate portable field transmission equipment outside the studio. Maintain broadcast station computers and networks.

Select sources from which programming will be received or through which programming will be transmitted.

Install broadcast equipment, troubleshoot equipment problems, and perform maintenance or minor repairs, using hand tools.

Control audio equipment to regulate volume and sound quality during radio and television broadcasts. Edit broadcast material electronically, using computers.

Align antennae with receiving dishes to obtain the clearest signal for transmission of broadcasts from field locations.

Computer and Officer Machine Repairers

Repair, adjust, or replace electrical or mechanical components or parts such as wires, gears, or bearings for wear or defects, using hand tools, power tools, or soldering or welding equipment.

Converse with customers to determine details of equipment problems.

Align, adjust, or calibrate equipment according to specifications. Maintain parts inventories and order any additional parts needed for repairs.

Operate machines to test functioning of parts or mechanisms. Maintain records of equipment maintenance work or repairs.

Reinstall software programs or adjust settings on existing software to fix machine malfunctions. Analyze equipment performance records to assess equipment functioning.

Test new systems to ensure that they are in working order. Install and configure new equipment, including operating software or peripheral equipment.

Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.

Update existing equipment, performing tasks such as installing updated circuit boards or additional memory. Test components or circuits of faulty equipment to locate defects, using signal generators, ammeters, voltmeters, or special diagnostic software programs.

Assemble machines according to specifications, using hand or power tools and measuring devices. Lay cable and hook up electrical connections between machines, power sources, and phone lines.

Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.

Supervise and train new repairers.

Radio and Tower Equipment Installer/Repairer

Inspect completed work to ensure all hardware is tight, antennas are level, hangers are properly fastened, proper support is in place, or adequate weather proofing has been installed. Run appropriate power, ground, or coaxial cables.

Test operation of tower transmission components, using sweep testing tools or software. Install or repair tower lighting components, including strobes, beacons, or lighting controllers.

Install all necessary transmission equipment components, including antennas or antenna mounts, surge arrestors, transmission lines, connectors, or tower-mounted amplifiers (TMAs). Install, adjust, and repair stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems.

Read work orders, blueprints, plans, datasheets or site drawings to determine work to be done. Replace existing antennas with new antennas as directed. Bolt equipment into place, using hand or power tools.

Install, connect, or test underground or aboveground grounding systems.

Complete reports related to project status, progress, or other work details, using computer software.

Check antenna positioning to ensure specified azimuths or mechanical tilts and adjust as necessary. Transport equipment to work sites, using utility trucks and equipment trailers. Evaluate site survey for work performed.

Climb communication towers to install, replace, or repair antennas or auxiliary equipment used to transmit and receive radio waves. Perform maintenance or repair work on existing tower equipment, using hand or power tools.

Examine malfunctioning radio equipment to locate defects such as loose connections, broken wires, or burned-out components, using schematic diagrams and test equipment.

Insert plugs into receptacles and bolt or screw leads to terminals to connect equipment to power sources, using hand tools.

Monitor radio range stations to detect transmission flaws and adjust controls to eliminate flaws.

WORK HISTORY

U.S. Army Nov. 2017 – Aug 2023

EDUCATION

High school diploma June 2017

CERTIFICATIONS

I.T Fundamentals Feb. 2019

TRAINING

Basic Leadership Development Course

Advanced Skills Course (Communication Specialist)

Advanced Skills Course (Close Combat Training)

Advanced First Aid/CPR Training

Information Security Training

Unix Security for System Administrators

TECHNICAL SKILLS

Software: Microsoft Office, SharePoint

Operating Systems: Mac / Microsoft Windows

Programming: Java; HTML; Visual Basic

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