Accounts Payable Customer Service
Resume:
Brandie Hoftender
Dubuque, IA
*********************@***********.***
Work Experience
Customer Service
City of Dubuque - Dubuque, IA
February 2010 to October 2015
Responsibilities
Working with customers, serving alcohol and food, running a cash register, nightly reports. This is a temporary position that I work throughout the year. Behavioral Health Technician
Mercy - Dubuque, IA
October 2012 to June 2014
Responsibilities
Taking care of patients, vitals, entering information into charting, and assisting with ETC. Accomplishments
CPR certified and Mandatory reporter trained.
Legal Assistant
Hawkeye Services - Dubuque, IA
January 2013 to May 2014
Serving of legal paperwork, evictions, foreclosures. Filing proper legal paperwork to the courts. Preparing legal paperwork in Google Docs and Google Suite
Customer Service Representative
SISCO - Dubuque, IA
August 2007 to May 2010
Responsibilities
Processing medical and dental claim, answering phones, working with clients, and conflict resolution. Accomplishments
Attended many training sessions to help with client relations and processing of claims. Accounting Controller
Superior Service Transportation - Dubuque, IA
April 2003 to May 2007
Responsibilities
Payroll, taxes, accounts receivable, accounts payable, insurance, assisting with loads for drivers, cash accounts and balancing, and contract negotiation.
Accomplishments
Attended many accounting and training seminars in the trucking industry Office Manager/Receptionist
Business Computer Center - Dubuque, IA
January 1991 to August 1998
Payroll, billing, collections, working with customers, answering phones, accounts payable and receivable. Management of their business properties. Working on real estate transactions. Education
Nursing in Nursing
NICC - Peosta, IA
2010 to 2016
CNA in Nursing
NICC - Peosta, IA
2010 to 2014
High school diploma in General
Wahlert - Dubuque, IA
Skills
• Contract Negotiation
• Accounts Payable
• Payroll
• Accounts Receivable
• Negotiation
• Financial Report Writing
• Account Management
• Bookkeeping
• Office Management
• Recruiting
• Management
• Conflict Management
• Microsoft Office (10+ years)
• Hospital Experience
• Vital Signs
• Accounting
• General Ledger Accounting
• Balance Sheet Reconciliation
• QuickBooks
• Bank Reconciliation
• Journal Entries
• Account Reconciliation
• Financial Statement Preparation
• Auditing
• Tax Experience
• Financial Analysis
• Data Entry
• Microsoft Dynamics GP
• Forecasting
Certifications and Licenses
CNA
Present
Adult and Pediatric First Aid/CPR/AED
Present
Advanced Cardiovascular Life Support (ACLS)
Present
CPR/AED
Present
Driver's License
Additional Information
I also have property management experience including but not limited to commercial and private properties
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