Customer Service Information Technology

Elton Mannil

832-***-**** *****.******@*****.*** Houston, TX https://www.linkedin.com/in/elton-mannil/

PROFESSIONAL PROFILE

Prospective student, Military Veteran, with nearly two years of experience in the United States Navy. Achieved measurable results in dynamic, fast-paced team environments during training and service. Highly motivated, adaptable, and goal oriented. Skilled in working independently to support trade crews, maintain clean work areas, restock supplies, and handle basic equipment repairs. Computer-savvy and a positive team player.

INFORMATION TECHNOLOGY COMPETENCIES

Systems: Windows PC, Mac OSX Server and iOS

Databases: Oracle, ADB2, Relational Databases

Languages: SQL, HTML, CSS, JavaScript

Software: MS Word/Excel/PowerPoint/Outlook

CERTIFICATIONS

• Full Stack Web Development • Programming with JavaScript

• Introduction to Front End Development • CompTIA Project +

•OSHA Certified

•Introduction to Back End Development

• Technical Support Fundamentals

PROFESSIONAL EXPERIENCE

Seaman Apprentice Norfolk, VA December 2019 – September 2021

Duties included assisting with flight deck and amphibious operations. Serving as flight deck crew during helicopter operations. Supervising deck crew in cleaning, painting, and maintaining the ship.

• Perform watch duty when assigned.

• Follow all commands and assignments when told to do so in a timely, efficient, and disciplined manner.

• Contribute to the preservation and painting of the ship's topside space

• Participated in the completion of two sea and anchor details with zero safety mishaps for the ship's sea trails.

• Worked with twenty-three sailors to execute the SAR certification on board USS Laboon.

Ensure timely completion of thirteen corrosion control projects helping increase the ships war fighting capabilities.

Amazon Associate – Amazon Pearland, TX February 2021– July 2022

Amazon delivery drivers need strong time management and customer service skills, basic computer proficiency for delivery tracking, and keen attention to detail for accurate package deliveries.

Transport and deliver packages to customers in a timely and efficient manner.

Load and unload packages onto and off your delivery vehicle.

Maintain your delivery vehicle in good working order, including checking and maintaining fluid levels, tires, and brakes.

Provide excellent customer service, including answering customer inquiries and addressing any concerns.

EDUCATION

Bachelor of Science in Computer Science Anticipated: December 2023

Western Governors University Salt Lake City, UT

Studies focused on IT Foundations, Software Development, Network Infrastructure Design and Security

Courses included IT Project Management, Data Management, IT applications, Cloud Foundations, and Emerging Technologies

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