PCA
Unlimited Possibilities, Burnsville Nov **** - Aug 2020
CUSTOMER SERVICE REPRESENTATIVE
Burlington Coat Factory, Apple Valley, MN / Oct 2018 - Dec 2018 CUSTOMER SERVICE ASSOCIATE
Walmart, Burnsville, MN / Jan 2017 - Jan 2018
EXPERIENCE
Participated in multi-skilled activities, supporting patient- centered approach to achieving desired outcomes.
•
Interacted with food and nutrition services, maintaining adequate supply of patient nourishment.
•
Assisted patients with eating, bathing and grooming, supporting activities of daily living.
•
Maintained chart and filed paperwork, facilitating clerical functions.
•
Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues.
•
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
•
Addressed customers courteously using suitable methods and problem-solving skills.
•
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
•
Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues.
•
Tom Tucker, Licensed Addiction Counselor, Alliance Wellness Center
1-651-***-**** - adzx6t@r.postjobfree.com - Mentor Zamzam Ahmed, Program Director, Alliance Wellness Center
612-***-**** - adzx6t@r.postjobfree.com - Mentor REFERENCES
adzx6t@r.postjobfree.com
2409 Edgcumbe Rd, St Paul, M
N, 55116
BURNSVILLE
Burnsville
High School Diploma (Jun 2017)
EDUCATION
Supporting Daily Living Needs
Emotional Support
Client Care
Bathing and Dressing
Patient Transport
Patient Care and Monitoring
ADDITIONAL SKILLS
S A E D M A H M O U D