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Customer Service Sales Manager

Location:
Canton, GA
Posted:
September 25, 2023

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Resume:

Marc Davis

*** ********* ***

Canton,( metro Atlanta) Georgia 30114-9011

adzx6a@r.postjobfree.com (preferred)

Tel: 404-***-**** mobile

www.linkedin.com/in/marc-davis-65b591156

OBJECTIVE

A challenging (sales / sales manager) position which effectively utilizes professional consultative experience. 1) Fulfilling company objectives, short- and long-term goals. 2) Self-gratification through accomplishments. 3) To be recognized as a top performer through expertise.

MAJOR ACCOMPLISHMENTS

Maintaining strong customer base through effective correspondence and sales skills; effectively able to increase sales (10- - 12 %) annually via new accounts and widening sku's in existing accounts. Appointment setting to speak publicly to decision makers and large influential groups is a bonus characteristic of mine. I'd also like to add that I am proficient in computer skills and navigating programs as well.

EXPERIENCE

6/25/2019 – Current - Retail Detail Merchandising ( RDM ), Sanford Florida. This is a weekly part time work approximately 20 hours and is a W-2 employer not contract work.

At RDM we are auditors and merchandisers for retail outlets (Publix, CVS, Walgreens, Winn Dixie)

My position includes auditing, merchandising, sun care and haircare products for Publix grocery stores in north Atlanta. Also packing product and issuing credits for out of season products (EOS) also merchandising received product when in season. Also working with receiving clerk for easy transition.

12/03/2018 - 02/21/2019

Porch (Porch.com) Canton, Georgia

A similar business to Angies list and Home Advisors, Salesforce was the used Software

As an agent, my job was to make 115 outbound calls daily to potential new homeowners to promote homeowner's insurance, cable and internet transfer, utility names, websites,and phone numbers in their new area, among a plethora of other services related to new move-ins. Unfortunately, because of their ineffective marketing program and multiple call backs to the same customer, this service was considered more of a nuisance than a benefit by the customer. I consider myself astute and observant with my marketing skills and acknowledged that there were multiple problems within the company and left on my own volition on February 21st, 2019 to begin researching new employment. Lastly the company closed the doors without notice to remaining agents on April 12th, 2019.

08/08/2016 - 10/15/2018

RedCap Valet Service for Ford / Lincoln dealerships

Regional community Leader (Manager and Driver)) for 7 North Atlanta Dealerships:

Requires scheduling and managing valet drivers, i.e., drivers report to the dealerships to pick up either a loaner or client's vehicle for return/ drop-off and take pictures of both vehicles & odometers for proof of non-damage and excessive mileage. A uniform, I.D. badge, & smart phone knowledge are required and strict adherence for policy procedure is required by the valet drivers to remain in the driver pool. Drivers are both background and drug tested.

12/31/2012 – 6/12/2018. Company couldn't provide work 30 miles N.W. of Atlanta Cast Retail Merchandising Services; based in Ft. Lauderdale, Florida

Requires accepting and scheduling ourselves for merchandising jobs offered through the Cast website or through the mobile app portal. Also required is a background check before employment is accepted by Cast retail. Retailers for merchandising by Cast retail include, CVS (Incomm prepaid gift cards), Lowes, Walmart, Toys-R-US and Target. Smart phone knowledge is a necessity for reporting and picture taking for confirmation of completed assignment. My area includes a 20-mile radius from my house in Marietta, Georgia.

10/10/2013 - 2020

Lyft Ride-Sharing Services (San Francisco, CA Mentor, Brand Ambassador/ Driver Part time

Providing valet rides to clients in the Metropolitan Atlanta area. Rides are requested via mobile app on 'phone or android devices. Promoted to mentor only after 2 months of employment as a result of a five-star rating and recruiter 2 months later again because of maintaining a consistent five-star rating. I am now as senior as an employee can be within this company unless San Francisco decides to hire some managers or a regional manager to oversee the Atlanta operation.

Super Target (Roswell, Georgia, store # 1761)

Cross Training in several Departments Primarily Produce and Meat Department. I am aspiring to become well versed in the operations of various departments with the intention of being promoted within and a salary commensurate with my education and experience.

Sales Edge of Virginia (Lowes Vendor) Marietta, GA ( 6 years )

Trainer / Warranty inspector

(Brands include) Masonite and Reliabilt exterior, interior and garage doors, Peachtree doors and windows Amherst and Escon wood entry door systems, Stanley (Kingstar) mirror doors among many others. Responsible for training millwork associates in 14 Lowes stores, inspecting S.O.S. products and issuing credits for products either damaged in shipment or manufactured incorrectly. Other accountabilities include warranty inspections at customers residence to determine possible defects in manufacturers workmanship and / or installation errors. Once inspection and pictures are completed, my findings and recommendations are submitted to manufacturer to determine if product is repairable on site. (warranty related) or claim can be denied based on neglect or installation errors.

Prill / Gray ...E.I.S.S., Nexus, Matrix…… Atlanta, GA Distributor salon consultant

Maintaining and increasing sales flows of existing salons for Goldwell permanent; semi and demi-permanent hair color. Additionally, responsible for introducing and selling promotions from different manufacturers and Goldwell alike. Cold calling proficiency and establishing new salon accounts is a vital part of my business to grow and be successful. Also selling artist tools, i.e., shears, brushes, blow dryers and related items

Routinely visiting salons on consistent basis which includes territory management, selling current promotions, acknowledgment of new opportunities and cold calling to build territory. As a salon consultant for this distributor, requirements also included teaching product knowledge and hair color classes (proficient in public speaking).

12 years

PacTel Cellular I Verizon Atlanta, GA

Senior Account Executive

Explaining cellular concept and establishing service for large corporations, (i.e., B2B), arranging installation dates via agent technicians and / or round table discussion, programming, and demonstration of equipment. Requisition of consecutive mobile numbers as convenience for the company's directory was an example of my customer service.

Carolina Marketing Association Fort Mill, SC

Manufacturer's Representative (S.E.)

Merchandising, establishing and maintaining new accounts. Additional assignments included setting up and demonstrating audio integrated with video to create home theater environment. Products represented included Alpine car audio, Luxman home audio, TDK, Vector Research, Kloss Novabeam, and Goldstar. Territories included metro Atlanta, Alabama, and Mississippi.

EDUCATION

Management / Marketing

Bachelor of Business Administration GPA: 3.0 - University of West Georgia, Carrollton, GA While continuing my education as a full-time student, I was also member of the inter-fraternal council (IFC) for Sigma Nu Fraternity. In addition, I maintained an apartment off campus and worked for a clothing store 35 hours per week to aid and assist the financial aspect of my education.

Management

Associate of Business Administration GPA: 3.2 - Kennesaw State University, Kennesaw, GA While attending this institution, I had several part time jobs to establish balance between learning how to study and work. My main objective currently, however, was to develop dispelling habits and perform optimality in terms of academic grades.

PERSONAL

My hobbies include baseball, softball, and 4 days a week at the gymnasium. I also have been the head coach for both my son and daughter in baseball and softball respectively (reaching my goal of winning a few championships) until their late teens. I believe an active lifestyle promotes stress relief, diversion from daily obligations and promotes physical and mental health.

KEYWORD SUMMARY: Proficient, Organized, Punctual, Good work Ethic & Computer Literate



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