Elizabeth Springsteen

North Babylon, NY *****

adzx42@r.postjobfree.com

631-***-****

Bottom line and detail oriented Credit/Accts. Receivable professional. Many years in the field with exceptional expertise in collection and deduction management. Highly motivated, team player, with extensive background in the pharmaceutical and manufacturing industry.

Work Experience

Credit Dept. Supervisor

U.S. Nonwovens Corp. - Brentwood, NY

February 2013 to Present

Posting daily cash receipts including checks, ACH payments, & Lockbox. Research and resolution of daily chargebacks such as shortage claims, transit damages, late delivery fines, and pricing issues.

Working closely with Logistics in resolving various carrier issues and disputes. Processing of freight claims to various carriers.

Collected approx.. $3.5Mil for 2021 on invalid deductions and claims. Monitoring our company Dun & Bradstreet report to improve our credit rating with various vendors and report back to President & CEO.

Cash Forecasting. Processing monthly commissions to our Sales Brokers. Fougera (Nycomed) Inc. - New York, NY

January 1987 to December 2012

Assistant Supervisor

September 1997 to November 2000

Senior Credit/Collections Rep.

September 1993 to September 1997

Credit/Collections Rep.

May 1992 to September 1993

Receivable Clerk

Accts.

January 1987 to May 1992

· Supervising a staff of (5) in the A/R Credit Dept. for a large generic pharmaceutical company.

· Tracking and making adjustments to employee’s attendance records for payroll purposes in “Peoplesoft” and expense reporting.

· Setting goals for each employee for yearly reviews.

· Preparing, posting, and balancing of approx. $2.5 million per day cash receipts.

· Preparation consisting of Lockbox, Checks, and EFT Wire Transfers.

· Coding and balancing to 150 page remittance advices.

· Customer Base of over 3,000 wholesalers, retailers, and pharmacies.

· Research and resolution of chargebacks for rebates, shortage claims, pricing disputes, shelf stock adjustments, and various contract related issues.

· Managed & reduced deductions in excess of $21 million to reduce it to under

$500K.

· Responsible for compliance with Sarbanes Oxley Act.

· Responsible for implementation of several computer programs including

“CASHBOOK”, ARP (Advanced Remittance Processing),CDM (Credit Deduction Management)

& SAP.

· Worked closely with outside auditors (KPMG & Price Waterhouse) during quarterly audits.

· Review of credit applications from potential new customers, including requesting D & B reports, and checking credit references.

· Made determination of released orders for customers on “Credit Hold”.

· Responsible for approving write off’s which was less than 1/10th of 1 percent of sales $500 million.

· Created various reports for monitoring outstanding delinquent invoices or deductions due through showcase strategy & SAP.

· Worked with Field Sales Reps. to resolve various disputes with customers on deduction related issues.

· Responsible for the acquisition of several other companies & products within my Dept.

· Review of all credits issued to determine if a manual adjustment was necessary prior to mailing. Processed requests for refunds to customers with an outstanding credit balance. Accounts Receivable Analyst

Entenmanns Bakery Corp.

September 1986 to January 1987

Credit/Collections Specialist

– 12/05 – 12/12

Credit Supervisor – 11/00 – 12/05

Education

American Management

Cornell University

Skills

• SAP

• JDE Oracle

• AS400

• BPCS

• CASHBOOK

• Visual

• Word

• Lotus Notes

• Excel

• Outlook

• Showcase Strategy

• Peoplesoft

• Ultipro

• limited Access.

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