Sales Manager, President and CEO

FA Federico Amaya

Helena, MT ***** 406-***-****

adzx19@r.postjobfree.com

PROFESSIONAL

SUMMARY

Hardworking entrepreneur bringing years of experience performing diverse. Management, sales, Network administration, maintenance, and painting duties. A professional leader with 15 years of experience successfully devising and executing strategic business plans. Sustainable growth-minded budget coordinator with a collaborative approach to determining specific, detailed quarterly and annual revenue and expenditure targets. Sensible personnel manager, implementing employee-focused wellness programs and generating industry-leading worker satisfaction ratings. Dependable Facilities Assistant with a strong background working with multidisciplinary teams to optimize site maintenance and operational efficiency. Supports high standards of maintenance, security, and customer service. Diligent and resourceful in solutions development, assisting in repairs and process improvements. SKILLS Time Management

Material and Equipment

Procurement

Carpentry and Flooring Skills

OSHA Regulations Knowledge

Construction Site Management

Residential and Commercial

Construction

Project Supervision

Blueprint Reading

Active Listening

Fixture Repair

Subcontractor Management

Digital Marketing

Lender Relations

Commercial Real Estate

Property Management

Closing Sales

Property Rights

Marketing and Advertising

Administrative Support

Senior Real Estate Specialist

(SRES)

Home Inspections

Lead Follow-Up

Network Security Management

Hardware Components

Network Repairs and

Maintenance

Cisco

Active Listening

Fixture Repair

Subcontractor Management

Client Account Management

Project Oversight

New Business Opportunities

Goals and Performance

Sales Development

Effective Problem-Solving

Product Promotion

Sales Expertise

Developing Partnerships

Territory Development

Team Development

Key Account Generation

Sales Presentation

Converting Leads

Managing Budgets

Sales Forecasting

Public Speaking

Staff Management

Appraisal Procedures

Property Tours

Property Assessments

Payment Collection

Real Estate Development

Print Media

Green Designation

Legal Requirements

Work Well Independently

REO and Foreclosure Specialist

Market Research Data Entry

Homeowners Insurance

Knowledge

CMA Software Knowledge

Excellent Teamwork

Strong Organizational Skills

Client Management

Real Estate Industry

Understanding

Marketing Strategy Development

Experienced Entrepreneur

Contract Negotiation

Home Evaluations

Database Maintenance

Client Needs Assessment

Property Improvements

Foreclosures

Active Listening

Fixture Repair

Subcontractor Management

Network Intelligence

Systems Development Life-Cycle

Diagnosis and Troubleshooting

Virus Protection Software

Complex Problem-Solving

Wide Area Network (WAN)

New Employee Training

Interpersonal and Written

Communication

Effective Communication

Systems Analysis

Monitoring Tools

Hardware and Software

Monitoring

Lead Generation

Cold Calling

Revenue Generation Strategies

Marketing Campaign Evaluation

Profit and Loss Forecasting

Campaign Pitching

Marketing Understanding

Telecommunications Equipment

Revenue Target Achievement

Product Demonstrations and

Presentations

Customer Consultations

Store Displays

Sales Proposal Development

Upselling Techniques

Offer Negotiations

Prospecting Skills

Renewal Opportunities

Sales and Marketing

Active Listening

Fixture Repair

Subcontractor Management

Financial Management

Budgeting

Business planning

Negotiation

Business Development

Business administration

Written Communication

Interpersonal Communication

Teamwork and Collaboration

Clerical Support

Attention to Detail

Program oversight

Active Listening

Fixture Repair

Subcontractor Management

Social Perceptiveness

Excellent People Skills

Active Listening

Fixture Repair

Subcontractor Management

Active Listening

Fixture Repair

Subcontractor Management

Organizational Policies

Quality Control Analysis

Critical Thinking

Maintenance Organization and

Development

System Upgrades

Computer Systems Installation

Sales trends

WORK HISTORY SALES ASSOCIATE 02/2023 to CURRENT

Lowes Home Improvement Helena, MT

Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Provide positive first impressions to welcome existing, new, and potential customers.

Solve customer challenges by offering relevant products and services. Engage with customers to build rapport and lasting relationships effectively. Educate clients on current promotional offerings and products using persuasive selling tactics.

Rotate stock and restock shelves to maintain product availability and store appearance.

Engage with customers to build rapport and loyalty. Help customers locate products and check store systems for merchandise at other sites.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise

Prepared merchandise for sales floor by pricing or tagging Managed returns, exchanges and refunds in accordance with store policy Maintained calm demeanor and professionally managed issues in busy, high-stress situations

Solved customer challenges by offering relevant products and services Assessed customer needs and utilized suggestive selling techniques to drive sales

Built relationships with customers and community to promote long term business growth

Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor

Set and achieved company defined sales goals

Selected correct products based on customer needs, product specifications and applicable regulations

Performed effectively in self-directed work environment, managing day-to-day operations and decisions

Achieved or exceeded company-defined sales quotas

Developed and maintained strong working relationships with professionals within assigned departments

Drove store revenue by offering customers accessories and related purchases to complete selections

REAL ESTATE AGENT 01/2010 to CURRENT

The Buyers & Sellers Club Helena, MT

Manage contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Negotiate, facilitated, and managed real estate transactions. Communicate with clients to understand property needs and preferences. Maintain connections with clients to encourage repeat business and referrals.

Advertise client properties through websites, social media, and real estate guides.

Write listings detailing and professionally highlighting property features to increase sales chances.

Reviewed property listings, interviewed potential clients, accompanied clients to properties, and effectively communicate the condition of sales. Perform home evaluations and developed competitive market analysis for individual homes.

The Buyers & Sellers Club, helps families achieve the American dream of owning a home via lease to own. We help families who can pay a mortgage but were turned down by a lender due to low credit scores. RESIDENTIAL AND COMMERCIAL DELIVERY SERVICE 12/2020 to 06/2022 Sherwin-Williams Paints Helena, MT

Residential and Commercial Delivery Services

Ensured deliveries were prepared to meet customer requirements most efficiently.

Loaded customer orders on truck

Followed designated routes and time schedules utilizing mobile device Delivered products to residential and commercial contractors from Sherwin-Williams paint store

Completed tasks as needed, which could include warehouse duties, mixing customer orders, or waiting on customers in our paint stores. Commercial and residential Paint sales

Consulted with clients about paint trends and colors Attended staff and client meetings and served as liaison to manage operations for accounts.

Evaluated personnel workloads to support capacity planning, adjusting service call scheduling according to available staff. Maintained in-depth knowledge of local-area service markets, applying data on competition and service areas to enhance commercial outreach efforts.

Attended staff and client meetings and served as liaison to manage operations for account.

PRESIDENT AND CEO 02/1995 to 05/2009

PermCoat, Inc Minneapolis, MN

Installed network LANs, WANs, and network segments Installed and administered network hardware and software Analyzed and troubleshoot networks to ensure security and reliability to both Sales teams in Houston,

TX, and New Hope, MN

Hired and managed employees to maximize productivity while training staff on best practices and protocols.

Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.

Cultivated strong relationships with external partners to foster collaboration and maximize resources.

Reduced operational costs through strategic cost management initiatives. Monitored financial performance and implemented measures to enforce compliance with budgetary standards.

Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.

Employed optimal safety practices to reduce worksite complaints and hazards.

Prepared annual budget forecasts and monitored performance to meet organizational objectives.

Supported project management team for optimal performance. Established innovative policies to improve organizational performance and increase customer satisfaction.

Led operational team in developing, rolling, and managing new product lines.

Developed and implemented comprehensive risk management programs to mitigate potential liabilities.

Spearheaded development and implementation of distributed organizational structure to increase efficiency.

Maintained P&L and shouldered corporate fiscal responsibility. Analyzed industry trends and tracked competitor activities to inform decision-making.

Studied and developed strategies for branding and marketing PermCoat, proprietary permanent exterior coating

Administered procedures to ensure alignment with business goals of

$35,000,000 annual Sales

Managed operations budget of $ 8.2 million; achieved sales and profits by 10 to 20 percent annually

Administered Human resources policies and benefits Led and directed office staff and field team of 76 employees Handled customer inquiries and suggestions courteously and professionally.

Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.

EDUCATION Bachelor of Science Cybersecurity And Information Assurance – B.S. 05/2018 Western Governors University, Salt Lake City, UT

Associate of Science Computer And Information Networks – A.S. 04/2014 ITT Technical Institute - Indianapolis, Indianapolis, IN LANGUAGES Spanish

Native or Bilingual

English

Full Professional

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