Heather Hartlett-Smith

Escalon, CA *****

adzwze@r.postjobfree.com

+1-209-***-****

Authorized to work in the US for any employer

Work Experience

Office Administration/Customer Service

Clark Pest Control - Modesto, CA

June 2022 to June 2023

Customer service via phones and emails. Schedule services with appropriate technician and/or inspector. Collections processes payments over phone - credit cards and/or setting up ACH. Offered positive solutions to help customers keep their services. Applied notes on each customers account with full details regarding call. Operate office equipments as need. Escrow Processor

Stewart Title - Turlock, CA

April 2021 to June 2023

Preparing funding files, data entry, email correspondence, helping out with front desk duties, client communications, ordering payoffs, submitting Deed of Trusts to Counties. Escrow Assistant

Chicago Title - Modesto, CA

January 2021 to May 2022

Prepare funding files, data entry to computer programs, Earnest Deposit Monies input software program, help out at front desk when need, client communications, notary communications, email correspondence with Escrow Officers/Assistants/Lenders/Title, Write Ups for Grant Deeds/Deed of Trust to record with County, print and sign checks for homeowners

Escrow Processor

Fidelity National Financial Title Group - Stockton, CA October 2020 to April 2021

Process checks, input updated information into clients file, create closing letters to homeowners (buyers/ sellers) letters to Brokers in computer programs. Communications with Escrow Officers via emails. Administration Specialist

Floors Plus Inc. Costco - Modesto, CA

June 2017 to October 2020

Scheduling, accounts receivable, computers, heavy phones Office Manager

Harmon Pest Control - Modesto, CA

June 2011 to May 2015

Scheduling, accounts receivable. accounts payable, deposits, heavy phones, supervised 5 co workers, submitted weekly state reports, records of chemicals used, vendors relations, order all office supplies Health Clerk

Sylvan School District - Modesto, CA

August 2007 to August 2010

Record keeping, medications administered, first aid, direct communication with students/parents/staff/ administration, attendance aid

Administration Specialist

PMZ Real Estate - Oakdale, CA

October 2004 to May 2007

Scheduling, computers, proofread adds newspapers, heavy phones, records keeping, document regulation, ordering office supplies, open and close office daily. Education

High school diploma in General

Davis High School - Modesto, CA

September 1984 to June 1988

Skills

• Data Entry

• Scheduling

• Training

• Microsoft Office

• Accounts Payable

• Accounts Receivable

• Proofreading

• Administrative Experience

• Pest Control

• Office Management

• Escrow

• Research

• Microsoft Excel

• Front desk

• Microsoft Word

• Operate Office Equipment

• Customer Service

• Typing

• Microsoft Outlook/Teams

• Dispatching

• Windows

• Filing

Certifications and Licenses

Driver's License

Non-CDL Class C

Assessments

Attention to detail — Proficient

June 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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