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LEANN JOHNSON

SENIOR SALES EXECUTIVE

adzwz0@r.postjobfree.com 727-***-****

https://www.linkedin.com/in/leann-johnson-99aaa0181/ Palm Harbor, FL 34683

PROFILE

Motivated professional with remarkable

Medicare Sales experience. Renowned

for exceeding company goals and

company expectations. Dedicated team

player proficient in educational

development, coaching, leading

application workshops, cross-functional

training, creating marketing strategies,

and building effective relationships.

AREAS OF EXPERTISE

Account / Operation Management

Training / Coaching /Mentoring

Negotiating & Closing

Underwriting

Marketing

Cross-Selling

Objection Handling

Complex Sales Cycles, Marketing

Customer Service & Support

Program Development

EDUCATION

MA, Organization Management

University of Phoenix (UOP)

BS, Marketing

University of South Florida (USF)

PROFESSIONAL TRAINING

MS Office, Outlook, Windows, AS400

Blackboard / TalentConnection LMS

Florida 220 / 215 Insurance Licenses

Skype, WebEx, Blackboard

PROFESSIONAL EXPERIENCE

GoHealth

Senior Benefit Consultant II 7/2020 to Present

Chicago, IL – working remote in Palm Harbor, FL

As a Sr. Benefits Consultant, I assist customers through the important decision- making process of selecting an insurance or Medicare plan that matches their needs with the product and services that GoHealth offers. Was promoted to next level Sr. Benefits Consultant II in November, 2021. I work from home and complete sales with customers that are delivered from a warm pipeline. Provide educational support to new agents due to my experience in training and coaching. Elite Insurance Partners and Medicare FAQ 8/2019 to 7/2020 Licensed Agent

Palm Harbor, FL

Specialize in supporting Medicare and Medicaid clients with making the necessary decisions about their Medicare Supplement polices along with ancillary products such as Dental, Vision, and Hearing products as well as Cancer, Heart Attack and Stroke and Life policies.

Senior Field Education Consultant – Sales Support 1998 to 2019 Allstate Insurance Company, Largo, FL

Conducted training for the Agency Operations Center and Sales Producer University. Coached agents, educators, consultants, and licensed sales producers, on company regulations, technological processes, underwriting skills, products, guidelines, and rates and marketing tactics. Implemented scripting, evaluated live calls, prioritized training initiatives, and tracked performance. Constructed educational materials, lead webcasts and agency visits, and delivered presentations. Performed as trusted sales advisor in property, casualty, life, and health insurance benefits.

Received Employee of the Month for exceptional sales coaching.

Obtained Outstanding Customer Service award for superior performance.

Propelled Allstate Insurance to third place in nationwide masters.

Achieved 100% promotion rate among sales trainees and encouraged 75 out of 80 online profile enhancements.

Lead special Florida projects and programs such as, Household Relationship Certification. Facilitated 50+ classroom workshops, 100+ virtual webinars. LEANN JOHNSON Page 2

ADDITIONAL EXPERIENCE

Senior Marketing Customer Care Representative

Allstate Insurance Company, Largo, FL

Developed and administered marketing programs to external, internal, and partnering sales teams. Fostered brand loyalty, managed sales campaigns, increased profits, promoted products, and acquired new clientele. Devised vendor contracts, generated leads, and analyzed customer feedback to improve satisfaction and company performance.

Attended trade shows and events to increase product exposure and generate revenue.

Created company newsletters regarding new product offerings and product updates.

Created sales producer onboarding procedures.

Accelerated adoption through impactful account conversion strategy. Senior Risk Assistant Underwriting, Product Management Allstate Insurance Company, Largo, FL

Mentored insurance agents on insurance policy coverage terms, categories, principles, risks, and underwriting procedures. Assessed new business accounts, renewals, and reinstatements, researched universal policy updates, and identified operational risks to offer advice on product opportunities and development.

Implemented preventive measures to substantially minimize costs. Field Sales Service Representative, Finance, Allstate Insurance Company, Largo, FL PROFESSIONAL DEVELOPMENT & COMMUNITY INVOLVEMENT

Learning Centered Facilitation Skills

7 Habits of Highly Effective People, Stephen Covey

Helping Hands for Charities

Salvation Army

Fire Safety and Prevention

Special Olympics

Company Recognition Committee

211 Volunteer

Contact this candidate