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Medical Office Customer Service

Location:
Monroe, GA
Posted:
September 24, 2023

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Resume:

LaCosta Ellison

Address - *** Old Stage Rd SW Milledgeville, GA 31061

Contact – adzwxr@r.postjobfree.com 478-***-****

CAREER OBJECTIVE

Caring and compassionate medical professional, with a proven determination to consistently excel at all assigned duties, seeking to turn medical education into continuation of rewarding career with a dynamic healthcare facility. I am hardworking and a fast learner.

§Proficiencies: Greenway; MS Excel; MS Word; MS PowerPoint; Typing Speed: 40 WPM

§Skills: Decision-making skills; Dependable; Customer Service oriented; Willing to learn new things; Team player

QUALIFICATIONS

Medical Billing Medical Office Medical Administrative Patient Registration Medical Practice Management Systems Introduction to CPT & ICD-9 Coding Medical Terminology Medical Records Management Billing Specialist HIPAA Compliance

EXPERIENCE

Hancock State Prison– Sparta, GA

03/2004-Present

Correctional Officer

Document information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities

Follow guidelines and procedures for escalated situations

Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes

Sparta Healthcare– Sparta, GA

12/2000-02/2004

Certified Nursing Assistant

Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals’ care requirements

Communicated and interacted effectively and tactfully with patients, visitors, families, peers and supervisory staff

Completed various tasks assigned by supervisory staff, including checking vital signs, weighing residents, applying creams/ointments and collecting specimens

Documented or otherwise reported observations of patient behavior, complaints, or physical symptoms to nurses

Lifted, moved and transported residents, utilizing proper body mechanics or lifting devices for accident prevention

Maintained the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment

Measured and notated both intake and output of liquids and solids, documenting changes and promptly reporting concerns to supervisory staff

Performed all responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves when appropriate and proper disposal of soiled materials

Provided individualized attention encouraging each resident’s ability to maintain or attain the highest practical physical, mental and psychosocial well-being possible

Shaw Industries– Milledgeville, GA

06/1999-06/2000

Assembly Worker/Machine Operator

Dolphing yarn for the production of carpet.

Creeling yarn for the production of carpet.

Lifting 25-50 lbs of yarn

Keeping area clean and safe.

Rheem– Milledgeville, GA

03/1999-06/1999

Assembly Worker/Machine Operator

Continually examined product quality to ensure adherence to quality standards

Demonstrated great team work by assisting others as needed

Ensured and maintained the flow of production at all times

Identified operation malfunctions and notified supervisor when necessary

Maintained communication with technicians, supervisors, and operators to ensure product quality and to rectify problems

CERTIFICATIONS

Georgia Peace Office Standards and Training – Forsyth, GA

Peace Officer

EDUCATION

Ultimate Medical Academy Diploma – Medical Office and Billing Specialist, 2018

Fully accredited, accelerated program providing instruction in medical administrative procedures such as appointment scheduling, revenue cycle management, reimbursement methodologies, insurance claims management and electronic medical records (EMR) systems. Program content includes billing and collections process implementation, industry regulations, laws and ethics and bookkeeping to ensure medical office compliance. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

Hancock Central Hight School Diploma, 1996



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