ALEXIS DORR

WAITRESS DUBLIN, *****, UNITED STATES 614-***-****

DETAILS

Dublin, 43016

United States

614-***-****

adzwmy@r.postjobfree.com

Date / Place of birth

**/**/****

San Diego, California

SKILLS

Communication

Endurance

Multitasking

Empathy

Responsibility

Collaboration

Delegation

Creativity

Optimism

Commitment

PROFILE

Professional and enthusiastic Waitress with several years of experience serving food in busy dining establishments. Committed to adhering to health and safety standards, while serving as a helpful and positive team member. Also bringing positive energy, and a relentless work ethic to any work environment. I enjoy hard work and collaboration with other coworkers, in addition to immersing myself in my community and building a network of regular customers. While applying a motivated attitude and the ability to multitask while thriving under pressure.

EMPLOYMENT HISTORY

Waitress at Bravo! Cucina Italiana, Dublin

August 2022 — June 2023

• Maintained a positive and collaborative work environment.

• Trained 5+ new coworkers and worked alongside and led a team of 6-10 servers every night during operations and closes.

• Refined multitasking skills covering about 8 tables at a time by seeking efficient ways of completing tasks.

• Well versed with banquet service and fine dining, serving parties up to 90 people.

• Collaborated and translated with a Spanish-speaking kitchen.

• Demonstrated a high level of accuracy in taking orders and delivering food, resulting in few customer complaints

• Resolved customer complaints in a timely and professional manner, resulting in repeat customers and referrals

• Developed and maintained a professional rapport with customers to ensure repeat business

Barista/Trainer at Starbucks, Columbus

October 2018 — July 2022

• Promoted barista of the quarter.

• Trained 5+ new co-workers.

• Maintained a well-kept, organized, and positive espresso bar, while succeeding in the high stress environment.

• Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.

• Utilized sales techniques and strategies to build customer relationships and close sales, resulting in increase in sales.

• Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established time frame

• Worked with project managers to develop and implement strategies for cost savings and resource optimization

• Interacted with 300+ guests a day, making high quality beverages and providing a reliable community.

Team Leader at Chick-fil-A, Dublin

September 2017 — October 2019

• I was responsible for delegating and supporting my team.

• I prioritized connecting with customers, while utilizing compassion and empathy in order to create a great experience.

• Motivated, coached, and managed a team of employees to achieve sales and service targets; established clear communication channels and provided timely feedback to team members.

• I was responsible for maintaining a positive and productive work environment, through building a support system within our team. EDUCATION

Dublin Scioto High School

INSTERESTS

Communications/Human Resources/Psychology/Anthropology REFERENCES

Brandon Downard from Bravo

adzwmy@r.postjobfree.com · 614-***-****

Matt Skapura from bravo

614-***-****

Shaeed Clay from bravo

614-***-****

Kirrsten Kerr from Starbucks

614-***-****

Angel Seals from Starbucks

614-***-****

Jessi Pennewitt from Starbucks

614-***-****

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