Mental Health Social Media

Celina Young

Long Beach, California

***************@*****.***

562-***-****

EDUCATION

CSU Dominguez Hills (Carson, Ca) — B.A. Human Services

AUG 2013 - DEC 2018

Volunteer Management — OneOC Americorps Fellowship

JAN 2021

CPR/AED/First Aid — National CPR Foundation

AUG 2021

SOAR — Substance Abuse and Mental Health Services Administration

MARCH 2022

Adult Mental Health First Aid — National Council for Mental Wellbeing

FEB 2023

EXPERIENCE

American Family Housing - Case Manager I

Midway City, Ca

SEP 2021 - PRESENT

●Perform intake assessments and review program requirements

●Conduct in-home client visits/wellness checks and maintain roster

●Track program participation, compliance, and progress

●Strategize and implement harm reduction interventions

●Submit monthly reports and conduct annual status assessments

●Evaluate case files for quarterly audit

●Develop effective, trusting relationships with clients

●Collaborate with clients to develop service plans

●Educate client with goal to advance work skills, financial literacy, and basic life skills

●Coordinate services with partner agencies

One OC - Americorps VIP Fellow

Santa Ana, Ca

NOV 2020 - AUG 2021

●Recruited volunteers and delegated tasks for events

●Managed social media content and applied marketing strategies (ex. Email campaigns)

●Board Governance and Nonprofit training

●Program development and disbursement of proprietary materials

●Supervised mandated court referrals and approved timesheets (One OC Court Referral Program)

●Tracked KPI’s regarding volunteer engagement and program participation

●Administrative tasks: maintain a shared calendar, supplemental for internal staff, record board meeting minutes, answer phone calls, prepare documents, etc.

SKILLS

HMIS (Homeless Management Information System)

SurveyMonkey

Canva, Google Suite, Microsoft Outlook

SPSS (Statistical Packages for Social Sciences)

CES (Coordinated Entry System)

CalOptima Connect

WPM 50

CORE COMPETENCIES

Strong interpersonal and team-building skills

Self-starter with the ability to thrive in fast-paced work environment

Detail-oriented with excellent time management

Knowledge of human behavior and organizational psychology

ACCOMPLISHMENTS

Developed Volunteer Training Manual (Standard Operating Procedures)

Published articles in “Capistrano Dispatch” (Orange County)

Piloted a community garden program for diverse populations

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