PAMELA DESHOMMES

*** ****** ** *********** **** A, Florida 32304

Phone: 448-***-****

E-mail: adzwmd@r.postjobfree.com

Administrative Assistant, Customer service with over 5 years of experience managing business office functions and providing executive level support to principals and clients. Seeking to apply my detail oriented talents and adaptable personality to fulfill the company's needs. Providing exceptional service. Building loyal relationships, solving problems. Highly professional-dependable, reliable and able to perform duties with minimal supervision. Hard working, detail oriented, meticulous, discrete, able to multi-tasks and able to learn fast. Outstanding verbal and written communication skills. I am trilingual in English/French/Creole. PROFESSIONAL EXPERIENCES

International Labor Office (ILO- United Nations) : Port-au-Prince, Haiti Administrative Assistant/ Receptionist Dec 2018 - May 2020 Specific tasks:

● Welcome, receive and guide visitors, partners and principals in the appropriate offices and conference room.

● Answer telephone calls and follow up with the people concerned.

● Take the messages and transfer them to the return of the absent persons.

● Receive correspondence and forward it to the persons concerned

● Organize the agenda of the National Coordinator for his various meetings.

● Updated the database of all external contacts.

● Update the availability of the conference room for all office projects for the various internal and external meetings.

● Update staff list for weekly submission to UNDSS.

● Prepare the necessary documents and request employee badges from UNDSS.

● Taking minutes during staff meetings, preparing minute reports for submission to the National Coordinator.

● Provide administrative support to the HIV/AIDS program in the workplace in the preparation of certain activities and training.

● Prepare purchase orders, travel requests or other transactions on IRIS, request for payment and reimbursement.

SECOM rent a car: Port-au-Prince, Haiti

Car Rental Agent & Receptionist May 2013 - Oct 2018 . Specifics Tasks:

● Greet visitors, customers and suppliers; make available all the information regarding the rental

● Prepare a quote, book reservations on request for the customers for the rental via phone or mail.

● Daily update the registry folder for rental and replacement vehicles.

● Weekly update the registry folder for the leasing contracts with replacement days.

● Manage the office supplies; submit a monthly inventory report to the Administrative Manager.

● Take rental and leasing payments.

● Ensure the Interim of the Rental Manager in her absence. CATHOLIC RELIEF SERVICES –(CRS): Port-au-Prince, Haiti Secretary/Receptionist July 2010 - March 2012

Specifics Tasks:

● Ensure the effective management of the entire Digicel Network for the all CRS Offices. -

● Ensure effective management of the stock of mobile communication (Blackberry, Nokia, 4G USB Wireless Modem, etc.).

● Monthly update the registry folder of prepaid and postpaid plans (more than 600 phone numbers).

● Ensure following requests: remove, add, switch, migrate and block numbers, reprint new SIM card and renew smart mobile devices almost on a daily basis.

● Prepare monthly payment requests for Digicel.

● Provide a methodical telephony classification folder for prepaid and postpaid plans for CRS float. -

● Ensure the Interim of the Petty Cash management in the absence of the manager. -

● Ensure the Interim of the Executive Assistant at the Direction in her absence. CATHOLIC RELIEF SERVICES – (CRS): Port-au-Prince, Haiti Administrative Officer April 2012- September 2012

Specific Tasks

● Answer calls and do the follow up with the concerned.

● Greet and guide visitors or partners to the departments. (Average 50-80 person per day)

● Receive, Register all external and internal correspondences for the Central Office, and dispatch them to relevant departments on a daily basis.

● Collect electricity, telephone, water bills etc., and prepare requests for disbursement for the suppliers.

● Recover checks for the suppliers to the finance department, and ensure that all payments are made on time.

● Make available all administrative forms used by the CRS and the classification files for the Administration.

● Manage the office supplies and the maintenance products, make a monthly inventory and make available the periodic report for the supervisor.

● Book the conference room and ensure the update publishing system on the billboard. Manage the Petty Cash Manager and daily update the electronic file and registry book. Prepare the fuel request form for drivers, collect them and dispatch them to the General Administrator.

● Act as the Executive Assistant at the Direction Department in her absence. - Ensure the translation of documents, texts, from English to French on request of the Supervisor.

● Submit Digicel invoices for reimbursement for personal international calls to the concerned employees. EDUCATION

DEGREES/CERTIFICATIONS/AWARDS

CNA (Certification) - Goodwill Big Bend Industries, Tallahassee FL USA - Feb 2022 . International Business Management Institute (IBMI) - General English Certification Test Jan/Feb 2020.

International Business Management Institute (IBMI)- Prueba de Certificación de Español General Jan/Feb 2020.

Translation and Interpreter - Centre d'Études Diplomatiques et Internationales (CEDI) 2007-2011.

Administrative Assistant - 2011 CFC2

Achievement Award - 2011 CRS (Catholic Relief Services)

Bac I & Bac II - 2006/2007

Additional Courses:

Communication.

Public Relations

Protocol and Ethics

Basic Knowledge of Economy

Technical command and Human Resources Management

Basic Knowledge of Law

LANGUAGES SKILLS

Creole: Read, spoken, written (fluently)

French: Read, spoken, written (fluently)

English: Read, spoken, written (fluently)

TECHNICAL SKILLS

Word, Excel, PowerPoint, Internet, Publisher, Outlook. Social media. @ August 23

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