Customer Service Specialist
Resume:
Lynsey Shanklin
Gibsonton, Fl *3534
adzwl2@r.postjobfree.com
Objective:
To obtain a challenging role as a Customer Service Specialist with a reputable organization where my exceptional communication skills, customer service experience, and problem-solving abilities can be utilized to enhance customer satisfaction and drive business growth.
Summary:
Highly motivated and results-driven server/customer service specialist with over 15 years of experience in providing exceptional service to customers in busy restaurants. Demonstrated ability to handle multiple tables, upsell menu items, and ensure customer satisfaction. Possess excellent interpersonal skills, exceptional attention to detail, and a proven track record of achieving sales targets.
Skills:
- Excellent communication skills
- Strong knowledge of food and beverage service
- Ability to work under pressure and meet deadlines
- Exceptional attention to detail
- Strong organizational and time management skills
- Familiarity with point-of-sale systems and cash handling
Professional Experience:
Server
Ruby Tuesday’s Riverview,Fl
2014-2020
- Greet and seat customers, take orders, and provide menu recommendations
- Upsell menu items and promote specials to increase sales
- Ensure timely and accurate delivery of food and beverages to customers
- Handle customer complaints and issues in a professional and timely manner
- Maintain a clean and organized work area and dining room
- Process payments and handle cash and credit card transactions
- Collaborate with kitchen staff to ensure customer orders are prepared accurately and timely
Server
Barnacles Brandon, FL
May 2010-2013
- Greeted and seated customers, took orders, and provided menu recommendations
- Upsold menu items and promoted specials to increase sales
- Ensured timely and accurate delivery of food and beverages to customers
- Handled customer complaints and issues in a professional and timely manner
- Maintained a clean and organized work area and dining room
- Processed payments and handled cash and credit card transactions
- Collaborated with kitchen staff to ensure customer orders were prepared accurately and timely
Education:
High School Diploma
Southwest Senior High
Graduated in June 2005
Certifications:
- ServSafe Food Handler Certification
References:
Available upon request.
Contact this candidate