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Customer Service Team Member/Manager

Location:
Oklahoma City, OK
Salary:
17
Posted:
September 23, 2023

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Resume:

Shazyra Cheeks

Helloo, Thank You for Your Consideration hope to hear from you soon at 253-***-****

Blanchard, OK 73010

adzwkv@r.postjobfree.com

+1-253-***-****

Hellloo My name is Shazyra Cheeks, Also known as Shay! i’m 21 years old and i just moved from Washington state to the beautiful Blanchard Oklahoma! I’m excited to show what i have to offer in a completely new setting. I have much work experience both on and off books! I take any and everything i do seriously and with a passion. I started working in the food production places listed down below and it was a gateway to breaking out of my comfort zone! i learned about confidence in talking to people, how to deal with money and people all at the same time, patience and team work! Although i loved working with food and headsets lol i wanted to try to see what retail life was like and i love it! it keeps me busy and on my toes. I’m a fast worker, very detail orienated and very attentive!. I’m ready to use alll of the skills i’ve learned over the years someplace new and i hope i get that chance here Thank you soooo much for the consideration!

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Sales Lead/Key Holder

Express Factory Outlet - Norman, OK

May 2023 to Present

• Opening/Closing registers

• Creating Emails for DM’s (district manager) to keep in the loop of how we’re up keeping our store

• Making sure the store is properly cleaned and prepped for the day or the morning after!

• Checking in with associates to make sure everyone’s in the know about promo deals and pitches for customer attraction.

• Floor Sets

• Collecting Shipment/ Processing Shipment/Putting Shipment out on the floor

• Standardizing Racks, Shelves and Tables (sizing them)

• Making Sure Clearance is always up to date!

• Putting out the best attitude possible for my customers and employees! Store Operations Associate

Macy's - Tacoma, WA

June 2022 to January 2023

Being a Merchandiser at Macys. I was responsible for Recovery as soon as clock in was over my start team would have morning meetings to discuss what the plan was for the day and what we’d be working on around the store. My team and i were responsible for signage within the store whenever we would have amazing sales and deals going on, we’d be responsible for unloading truck in most departments and making sure it gets placed in the correct areas of the store, we’d keep up to date with all the mannequins and the style wear we were supposed to have on within season, and my favorite of all when we had the opportunity to help customers out as best as we could for finding whatever it is they may be looking for. My team and i had so much to do and that was the fun in it all i love to stay busy. i love working fast and hard. Leaves me feeling accomplished for the day and Makes me feel good for being a helping hand for others in need. I love retail merchandising.

Stylist

Windsor Fashion - Tacoma, WA

December 2021 to March 2022

(Part Time) Stylist

• Fitting Room

• Shipment

• Opening Shift and Closing Shift

Retail hospitality.

• Cleaning/Folding/Recovering

• Great experience with learning different people and their styles Love Working here with a bunch of ladies who are for one really sweet and easy to work with. Communication runs well here. I love doing shipment whilst working anywhere in retail. i Have strong customer service skills and it was amazing being able to help the customers further than just asking if they “need help”. More formal store so it was cool working with dresses and hearing about different events our customers get into. I got to learn about different sizes and fittings when it comes to a well fitted dress! all the knowledged gained still very much useful today like learning and teaching how to measure chest sizes!

Brand Ambassador

Forever 21 - Tacoma, WA

May 2021 to November 2021

(Part Time)

When i worked for forever 21 i was responsible for registers when i first started working there. It worked out for me because i loved talking and connecting with customers but i wanted to see what else i could help with throughout the store. I then moved on to fitting rooms where i would clean the mirrors, sweep the floors recover all the clothing that’s been kept in the fitting rooms and place them in there designated areas and While i’m assisting customers to and from there rooms and connecting with them! i was also able to unbox a lot of shipment and get it placed in back stock where it can be ready for stock! At the end of the night when i would work closings i would close by cleaning the rooms again and making sure all clothing items are visible and take the trash out and turn the lights off! Crew Member

Wendy's - Lakewood, WA

January 2021 to March 2021

(Part Time)

My responsibilities consisted of Cash Handling Food Handling Food preparation

Food handouts

Window~Taking Orders from customers and helping them with any questions they might have when they approach the window, always being respectful. Collecting cash at the window once they are done ordering and keeping that process going until swap time Customer service Bathroom~Cleaning the toilets making sure i’m using proper solutions and sweeping and mopping often as customers come and go through out the day Lobby cleanup~Whenever the store/line wasn’t busy i would take some time to go out and clean the tables off from whenever customers would dine in, after cleaning the tables then sweeping the floor and making sure that the store always looks presentable! at night time at the end of the night i would also run trash!

Team Member

Five Guys - Lakewood, WA

August 2020 to January 2021

(Part Time)

Lobby Cleanup/

Bathroom Cleanup

Cash handling

Food handling

Customer service

Team Member

Burger King - Lakewood, WA

January 2020 to August 2020

(Part Time)

Cash Handling

Food Handling

Expedition

Bathroom Cleanup

Lobby Cleanup

Education

High school diploma

Clover Park High School - Lakewood, WA

August 2016 to June 2020

Skills

• Customer service

• Serving

• Cleaning

• Retail sales

• Food service

• Stocking

• Restaurant experience

• Food Handling

• Food Industry

• Food Preparation

• POS

• Food Safety

• Food Production

• Merchandising

• Cashiering

• Guest Services

• Cash Handling

• Host/Hostess

• Sales

Languages

• English - Fluent

• Spanish - Beginner

Certifications and Licenses

Food Handler

Present

MAST

Present

Food Handler Certification



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