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Customer Service Team Member

Location:
Toronto, ON, Canada
Posted:
September 23, 2023

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Resume:

N

Sudip Nepal

647-***-****

sudipnepal**@gmail.c

om

**** ****** **.

Oshawa, ON L1G 7T3

SUMMARY

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. SKILLS

Billing and Payment Processing

Guest Flow

Menu Knowledge

Hospitality and Accommodation

Wine and Liquor Service

Cool Under Pressure

VIP Support

Wine Pairings

Dining Area Maintenance

White Glove Service

Standard Operating Procedures

Understanding

Food Storage

Assembly Instructions

EXPERIENCE

General Labor Worker

General Jan 2023 to Jun 2023

Loaded, unloaded, and moved material to and from storage and production areas. Maintained work areas by cleaning and straightening for maximum productivity and safety.

Performed general housekeeping and cleaning tasks. Adhered to company policies, safety procedures, and performance standards. Barista

General Aug 2022 to Nov 2022

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Controlled line and crowd with quick, efficient service. Cleaned counters, machines, utensils, and seating areas daily. Maintained regular and consistent attendance and punctuality. Waiter

General Jun 2021 to Jul 2022

Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Remained calm and poised when dealing with difficult customers or during busy shifts. Maintained customer satisfaction by clarifying questions about orders and specialty items.

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Informed customers about daily and seasonal specials. Inspected dishes and utensils for cleanliness.

EDUCATION AND TRAINING

High School: Computer Science

Laligurans Rastriya College Feb 2021

Kathmandu Nepal

AVAILABILITY

Sunday-Full Time

Monday-Full Time

Tuesday-Full Time

Wednesday-8pm to Midnight

Thursday-Full Time

Friday-6pm to Midnight



Contact this candidate