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Customer Service Maintenance Technician

Location:
Silver Spring, MD
Posted:
September 23, 2023

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Resume:

InTo: Whom It May Concern:

Please consider my resume for the vacant position as HVAC Mechanic.

Thank you

***** ****** ****** ***** **** b clarksburg md 20874 adzwk5@r.postjobfree.com 202-***-**** Cell Phone 301-***-**** Home Number Larry W. Murphy Objective: To find employment that will further enhance my skills as an organized, reliable and self motivated maintenance technician with experience in various trades, building systems and facility activities. My strengths include customer service, safety practices and supervision. Education: Suitland High School – Graduated – June 1999- Diploma United Air Temp- HVAC Classes Skilled Trade School Plumbing Mainstream Engineering – Universal CFC Certification Maryland HVAC Apprentice License Certified Heat exchanger expert Certified ward flex installer Preventive Maintenance Apprentice Montgomery College =

(ACCA PROGRAM-HVAC) Journeyman Plumber

Work History:

January 2019 - present CroppMetcalfe

● Install new split system unit.

● Repair A/C and Furnaces replacing heat pumps, motors, compressors, charging systems with refrigerant as needed.

● Routine Maintenance check on systems functions electrical wiring and filters. March 2011-Aug 2016 HireONE Maintenance Technician

● Contractor for residential multi-family homes for both fortune 500 companies & privately owned

● Hvac repairs and replacements

● Plumbing

● Handled invoicing and billing

● Carpentry

● Prepped vacant apartments

● Restoration to existing alliances and furnished pieces

● Conducted inventory checks and orders for the maintenance shop and building July 2010 – February 2011 Jiffy Plumbing and Heating

● Repair Split System, boiler and hot water coils

● Charge System with refrigerant

● Install boilers, split system and re-piping

● Replace compressors, relief valves, reversing valves, condensers coils

● Repair and replace toilets

● Replace complete water line – water services

● Maintain company vehicle

November 2008 – December 2009 Cropp Metcalfe – Beltsville MD HVAC Technician

● Check proper Indoor Air Quality, Cleaning Ducts.

● Maintained Company Vehicle.

● Maintained Tools.

● Assisted clients with purchasing of new systems.

● Estimate materials for project.

● Upgrade customers with new products for system, surge protectors, EZ traps and Flood Detectors.

● Attend weekly safety meeting.

February 2003 – November 2008 Louis Washington Inc. Maintenance Technician

● Clean debris trash and buildings inner structure.

● Mulching shrubs, cutting grass, trimming trees and overseeding lawns.

● Assist in plumbing, HVAC and carpentry when necessary.

● Maintain accurate accounts of tools on hand.

● Supervised shop employees, which included, planning, directing, coordinating and distribution of work.

● Conducted walk through to ensure building was environmentally safe and performed monthly preventive maintenance.

● Estimated materials and manpower necessary to complete special assignment.

● A/C heating and refrigeration duties included completing duties including completing tours to ensure, compressors, fans and pumps were functioning properly. Change motors and installing split units.

● Electrical duties included changing disconnect boxes, pulling wire, removing outlets installing outlets and changing bulbs.

● Plumbing duties working on sprinklers, faucet leaks, unstopping toilets, running drain lines and bathroom rough-ins.

● Carpentry included painting, hanging drywall, laying floor tiles. Changing door knobs. September 2002 – December 2003 Hutch Staffing Greenbelt, MD Helper / Laborer

● Unload delivery trucks of products.

● Clean warehouse and outside of trash and debris.

● Collected damage product for recycle or return.

● Use forklift to stock shelves with product.

● Assist with setting up for events and corporate functions. June 2000- February 2002 US Army Ft Leonard Wood, MO Petroleum Supply Specialist

● Maintaining accurate account of petroleum for transportation.

● Provided security for other employees.

● Organized and performed accounts of stock.

● Typed in data entry for all transportation logs.

● Attended monthly safety meeting to ensure regulations were met. April 1998 – May 2000 Telac/Sprint Arlington, VA Quality Control Assistant

● Answer incoming phone calls.

● Monitor customer service representative for feedback.

● Develop quality control programs for representative.

● Specialize customer service training.

● Weekly meetings on performance and sales requirements for the department. Additional Skills: Typing 20 WPM, Carpentry, Mason, Landscaping, Forklift driving, Customer Service, HVAC Repair technician, Plumbing Services Professional references upon request



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