Ingrid Figueroa

**** ******** **. **. **********, FL 33312 770-***-**** adzwhd@r.postjobfree.com

PROFESSIONAL SUMMARY

Bilingual (English and Spanish). Dynamic, creative retail leader with a history of successes in exceeding sales goals and enhancing the bottom line in a multi-unit environment. Strategic decision maker with a high attention to detail. Recognized as an insprational team builder and agent of change. Demonstrate effective organizational and personal management skills in all areas of the business; efficiently organizes and prioritizes short and long-term activities for region. Tenacious in building new business, securing customer loyalty, and forging strong relationships with external business partners. HIGHLIGHTS

Talent sourcing and development Conflict resolution P& L enhancement Multi Task

Goal oriented Attention to detail

Organized Client relationship

ACCOMPLISHMENTS

2017 YTD August #1 Top Region in the Brand on Sales Plan 101% 2016 Top 2 in the Brand on Sales Plan 103%

2015 Top 3 in the Brand on sales Plan 101%

2014 Awarded #2 Region Sales to Plan 105%

2014 Awarded #2 Customer Growth 110%

2014 Awarded #2 Comp Sales growth 114%

2014 Nominated as #1 Regional in the Brand to receive a Luxottica award on Entrepreneurial Characteristic – Maximum Luxottica award 2015 - 2011 – Drove a Profit Region 5 years in a row 2013 Awarded #2 Region Sales to Plan 103%

2013 Awarded #2 Customer Growth 106%

2013 Awarded #2 Comp Sales growth 110%

2009 to 2011 Selected as Rising Star Manager – 3 years – 2009 – 2010 – 2011- Pearle Vision South Territory 2007 – 2009 Awarded “Top Sales Manager of the Year” – Pearle Vision PROFESSIONAL EXPERIENCE

Regional Sales Manager –

September 2011 – Present (6 years 4 months) GA, TN, AL, MS, WV, OH, KY and FL Coach and develop 32 store managers to grow their business by increasing customer count though creating the best customer experience possible.

Direct and monitor all sales and operational activities of Region to ensure Operating Income objectives are met. Attract, hire, develop, inspire and retain top talent (OM and OD) through proactive succession planning efforts. Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all operational activities across retail and eye care segments of the business. Manage profit and expenses effectively resulting in delivering profit 5 year in a row Build a store environment that is sharply focused on consistently delivering exceptional patient and customer experience. Ensure visual and brand standards are set in accordance with brand direction. Direct the implementation of company selling strategies. Lead change and innovation. Store Manager

June 2006 – May 2011 (5 years)

Regional team lead responsible for leading conference call, store visit with opportunities stores, coach & development of peers Training store for all new hire in the region for associates and managers (selected as training stores for all new franchises) Created strategies to increase sales and traffic through community marketing OD Business Co-planning Meeting monthly

Exceed expectation on annual performance review for four years (4) Partner with RDO to create a New Manager Training Guide to on board new hires Highest KPI in the region for 2010

Reduced refunds from 4% in 2009 to 1% in 2010

Reduced remakes from 18% in 2009 to 13% in 2010

2010 ran 107% comp sales and 105% sales goal (Q1 2011 107% to goal and 112% comp sales) Mentor, coach and developed four associates that was promoted to a Store Manager Selected as Rising Star within the South East for the last three years Marianne Stores – women’s apparel

District Manager – Puerto Rico

June 2000 – Dec 2006 (6 years)

Direct and monitor all sales operational activities in 23 locations in Puerto Rico – South market. Drive profitable stores sales, measured by: comp store sales growth and increased customer count. Coach, Train and Develop the Talent.

Recruit and hire Managers

Drive Profit with excel execution on important areas of the business – Payroll, Inventory, Store expenses… Provided leadership and process based sales training that led to deliver sales plan 2004 - 2006 EDUCATION

BA Business Administration – Major in Marketing

University of Puerto Rico

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