Call Center Information Technology
Resume:
Middle Island, NY, *****
*.*********@*****.***
Alexyia Campbell- Walcott
SKILLS
*High Proficiency in Microsoft Office *Strategic planning skills
*Proficiency in account balancing *Proficiency in medical billing
*Knowledge of Medical terminology *Knowledge of different EMR systems
*Knowledge of SharePoint *Knowledge of ICD coding and CPT coding
EXPERIENCE
Webster Bank, Port Jefferson — Region Relationship Banker
April 2022 - PRESENT
●Processing client transactions
●Assessing client needs and refer them the appropriate products and services
●Compliance auditing
●Completing, scanning, and filing reports and client documentation
●Assist in fraud detection, documenting suspicious activity, and reporting flagged transactions
●Verifying client identification and documentation
●Opening and closing client accounts
●Updating or removing account restrictions
●Call center experience
New Interdisciplinary School, Yaphank — Aide/Teaching Assistant
January 2019 - June 2020
●Preparing and implementing student IEPs
●Provided support as need for student growth and development
●Documenting any behaviors or concerns regarding students
●Creating lesson plans
Teachers Federal Credit Union, Rocky Point — Bank Teller
June 2017 - November 2018
●Processing client transactions
●Assessing client needs and refer them the appropriate products and services
●Compliance auditing
●Completing, scanning, and filing reports and client documentation
●Assist in fraud detection, documenting suspicious activity, and reporting flagged transactions
●Verifying client identification and documentation
EDUCATION
DeVry University, Illinois— Associates in Health Information Technology
May 2020 - April 2023 GPA 3.46
●Completed courses in Microsoft Office
●Completed ICD-10-PCS, ICD-10-CM, and CPT coding courses
●Experience with Epic, Athena, Kareo, and Jane
Internships/Volunteer hours
●Coding and billing internship with We Care Chiro
●Volunteer work with Stony Brook Hospital
●Virtual EHR Lab hours completed
Awards
●Enrolled in the National Honor Society of Leadership and Success
Communication
I am a confident woman with strong interpersonal communication skills. My capability to work independently or in teams is high. I have mentored new staff in my current and previous employment to benefit the success of new staff as well as the company. My overall goal of employment is to continue learning and enhancing my skills to be a valuable asset to future employers.
Contact this candidate