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Property Management Customer Care

Location:
Pretoria, Gauteng, South Africa
Salary:
15 000
Posted:
September 23, 2023

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Resume:

NDONYANE DAKALO

Personal details

Surname : Ndonyane

Full names : Dakalo

Identity number : 950**********

Gender : Female

Cell : 079-***-****/ 082-***-****

Email address : adzwfq@r.postjobfree.com

Residential address : Olivenhoutbosch EXT 36

Centurion

0187

Tertiary Education

Institution Qualification Year obtained

Degree

University of Venda Bachelor of Administration 2017

(Public Administration)

Secondary Education

Institution Qualification Year obtained

John Mutheiwanna Secondary Grade 12 2013

Other Information

University of Venda

Successfully completed BIS (Computer Applications & Packages) module 2015

Driver’s License (Code 10 C1) 2022

Current Employer

Department : Agriculture, Land Reform and Rural Development

Unit : Property Management

Position : Intern (Admin Clerk)

Duration : 01 July 2021 – 30 June 2023

Key responsibilities:

Provide secretarial support to the office of the Director

Ensure correspondence of documentation

Arrange meetings, write minutes, and compile various submissions/ memorandum and responses

Arrange traveling and accommodation

Make follow up on appointments as well as confirming meetings with clients

Receive,record and distribute incoming and outgoing files

Prepare and send out weekly diary every Monday of each week.

Attend to clients and visitors for Directorate: Property Management and direct them to relevant officials for assistance in the absence of Director.

Filing for the office of the director on regular basis.

Previous Employer

Employer : Thulamela Municipality (Department of Community Services under Traffic Division

Position : Receptionist

Duration : 11 Months

Key responsibilities:

Answering of incoming and outgoing calls.

Directing calls and visitors to relevant officials.

Receiving messages on behalf of the unavailable officials and convey the messages immediately the official become available.

Filling of documents.

Issuing of documents in line with the procedure.

Greet customers and ensure that they receive a friendly welcome

Make photocopies and distribute to various colleagues.

Provide administrative support in the office

Assist with application of learner’s licences

Application of learners, renewal, and driver’s licences

Application and renewal of professional driving permits

Switchboard operating

Type and submit monthly reports

Skills and attributes

Computer literacy

Presentation skills

Interpersonal skills

Ability to gather information

Ability to work under pressure

Good communication skills (verbal and written

Problem solving Skills

Customer care skills

Good telephone etiquette

Assertiveness

Attention to detail

Planning and organizing

Teamwork

Time management skills

The knowledge of Batho Pele Principles

REFERENCES

1.Mr Muthelo Mashudu Nicolus

Thulamela Municipality (Department of Community Services under Traffic Division)

Position : Senior Licensing Officer

Contact Number: 066-***-****/ 015-***-****

Email address : adzwfq@r.postjobfree.com

2.Mr Makamu Tinyiko Gift

Department of Agriculture, Land Reform and Rural Development

Position: Deputy Director Property Management

Contact number: 071-***-****/ 015-***-****

Email address: adzwfq@r.postjobfree.com

3.Mrs Nkadimeng Magofe Nesta

Department of Agriculture, Land Reform and Rural Development

Position : Senior Project Officer Property Management

Contact number: 071-***-****

Email address : adzwfq@r.postjobfree.com



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