PATRICIA DANIELS

P

304-***-****

E

adzweh@r.postjobfree.com

A

**** *********** ****, *********, ** 24739

EXPERIENCE

EDUCATION

July 2022 – March 2023

Berkshire’s / Farmer’s Market Deli Store Manager / Team Member

Managed inventories of products and resources

Monitored activities to ensure compliance with established safety guidelines

Made decisions regarding employees including hiring, discipline, performance

Opened and/or closed, store keyholder

Provided recognition and appreciation for associates

Set employee expectations and held them accountable

Presented information to store manager to inform about different departments, associates, efficiencies, and feedback

February 2020 – October 2020

CVS Shift Manager

Reconciled daily sales activities and made bank deposits

Checked in inventory, set up displays, restocked as necessary

Demonstrated effective and consistent interpersonal skills

Opened and/or closed, store keyholder

September 2016 – October 2022

Avon Sales Representative

September 2015 – September 2016

Damsel in Defense Sales Representative

Contacted regular and prospective customers to demonstrate products, explain features, solicited and placed orders

Recommended products to customers, based on customers’ needs and interests

Consulted with clients after sales to resolve problems and to provide ongoing support

Set-up and presented products at trade shows and handled correspondence

October 2012 – October 2013 & June 2008 – February 2011

Gold Touch, Inc. Sales Associate Princeton, WV

Compiled and made daily bank deposits

Answered product and service related questions

Established and maintained customer relationships

CERTIFICATIONS

ACT WorkKeys Platinum Certificate – Recognition of relevant verified skills essential to workplace success – including applied math, workplace documents, and graphic literacy

Computer Essentials

Customer Service I & II “Through the Customer’s Eyes”

Hospitality “Westst Virginia Welcome”

University of Phoenix – Online

January 2007 – May 2007

General Studies

Concord University – Athens, WV

June 2002 – October 2002

General Studies

Pikeview High School – Princeton, WV

Diploma - 2002

KEY SKILLS

LEADERSHIP

ABILITY TO MOTIVATE

COLLABORATES

INTERPERSONAL SKILLS

ORGANIZATIONAL SKILLS

WRITTEN COMMUNICATION

TECHNOLOGY USE – POS SYSTEMS, COMPUTERS

SOFTWARE USE

SALES EXPERIENCE

CUSTOMER SERVICE

CRITICAL-THINKING

DEDICATED

DE-ESCALATION OF NEGATIVE SITUATIONS

PROFESSIONAL

WORKS INDEPENDENTLY

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