Management & Customer Service Sales Representative
Resume:
PATRICIA DANIELS
P
E
************@*****.***
A
**** *********** ****, *********, ** 24739
EXPERIENCE
EDUCATION
July 2022 – March 2023
Berkshire’s / Farmer’s Market Deli Store Manager / Team Member
Managed inventories of products and resources
Monitored activities to ensure compliance with established safety guidelines
Made decisions regarding employees including hiring, discipline, performance
Opened and/or closed, store keyholder
Provided recognition and appreciation for associates
Set employee expectations and held them accountable
Presented information to store manager to inform about different departments, associates, efficiencies, and feedback
February 2020 – October 2020
CVS Shift Manager
Reconciled daily sales activities and made bank deposits
Checked in inventory, set up displays, restocked as necessary
Demonstrated effective and consistent interpersonal skills
Opened and/or closed, store keyholder
September 2016 – October 2022
Avon Sales Representative
September 2015 – September 2016
Damsel in Defense Sales Representative
Contacted regular and prospective customers to demonstrate products, explain features, solicited and placed orders
Recommended products to customers, based on customers’ needs and interests
Consulted with clients after sales to resolve problems and to provide ongoing support
Set-up and presented products at trade shows and handled correspondence
October 2012 – October 2013 & June 2008 – February 2011
Gold Touch, Inc. Sales Associate Princeton, WV
Compiled and made daily bank deposits
Answered product and service related questions
Established and maintained customer relationships
CERTIFICATIONS
ACT WorkKeys Platinum Certificate – Recognition of relevant verified skills essential to workplace success – including applied math, workplace documents, and graphic literacy
Computer Essentials
Customer Service I & II “Through the Customer’s Eyes”
Hospitality “Westst Virginia Welcome”
University of Phoenix – Online
January 2007 – May 2007
General Studies
Concord University – Athens, WV
June 2002 – October 2002
General Studies
Pikeview High School – Princeton, WV
Diploma - 2002
KEY SKILLS
LEADERSHIP
ABILITY TO MOTIVATE
COLLABORATES
INTERPERSONAL SKILLS
ORGANIZATIONAL SKILLS
WRITTEN COMMUNICATION
TECHNOLOGY USE – POS SYSTEMS, COMPUTERS
SOFTWARE USE
SALES EXPERIENCE
CUSTOMER SERVICE
CRITICAL-THINKING
DEDICATED
DE-ESCALATION OF NEGATIVE SITUATIONS
PROFESSIONAL
WORKS INDEPENDENTLY
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