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MARÍA SALVO

CABA, Argentina

Cel.: +54-911-****-****

EMail: adzwec@r.postjobfree.com

LinkedIn: http: //www.linkedin.com/in/maria-salvo

PERSONAL INFORMATION

Birth date: 18-10-67.

PLace: Belgrano, Ciudad Autónoma de Buenos Aires.

Nationality: Argentina. DNI: 18.119.630.

Address: Benito Juárez 3135. Piso 1, “3”.

C1419HLH. Ciudad Autónoma de Buenos Aires.

Hobbies: pilates, jardinería, decoración.

ACADEMIC AND SELF-ADMINISTERED TRAINING

2023: Intensive Webinars on Change Management Prosci and Adkar. 2023: Intensive Webinars on Lego Serious Play Change Management. 2022: Online courses from Amazon Academy and YouTube Creators, for content creation and management.

2021: "Diploma in Hybrid Education". CAECE certification. June to Nov 2021. 2021: Project Management Fundamentals Course. Bonnie Biafore. LinkedIn. 2021. 2020: Amazon Academy courses for freelance writers. 2018: Microsoft Academy. Online courses Windows environment (Word, Excel, PowerPoint). 2016: Online courses for Social Network Management and Google Business. 2015: Online courses for Web Development (Google Site, Wix, WordPress). 2011: MBA Thesis: “Change and Resistance to Change in Small and Medium Enterprises”. 2007/9: Operator in Social Psychology. Group dynamics. School of Social Psychology. Average 9. 2006: Leadership and Strategy. Team Coordination Course. CEES Association. 2002/05: MBA in Administration. Buenos Aires' University. Average 8. 2000: Ontological Coaching. Intensive course.

1997/98: Postgraduate in Marketing. University of San Andres. Average 7.60. 1989/93: Degree in Public Relations. Argentine University of Business. Average 8. 1981/1985: Commercial expert. High school. Saint Vincent de Paul Institute. TECNOLOGY and LANGUAGES

Technology:

MS Office (Outlook, Word, Excel, PowerPoint). liemeter. Moodle platform. Opening and Administration of RRSS: LinkedIn, YouTube, Facebook, Instagram, Sound Cloud. Writing and loading of Articles in Blogs.

Websites: Google Site, Google Business and WP. Moodle platform. Greatly. H5P. Language:

Native Spanish. Professional english. Basic French. MARIA SALVO – AÑO 2023

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AREAS of INTEREST

Change management.

Continuous Improvement Processes.

Training and Training of Work Teams.

Business management.

REMARKABLE SKILLS

Responsible. organized. Flexible. Punctual. Engaged. Creative, business minded.

Resolution capacity with determination in the face of challenges. Focused on the internal and external client.

Conciliatory and proactive character.

Knowledge and Intergenerational and Transcultural Empathy. Advanced verbal and written expression.

BIO

I am a professional specialized in Change Management. As a consultant and trainer, I have spent two decades facilitating change management in companies from different industries. Trained in Communications, Marketing and Business Administration, I am creative and persevering in connecting with work teams, building solid bonds, to face challenges with resilience and enthusiasm, maintaining a human perspective in the business framework, combining leadership and strategy, to achieve an assertive change process.

My professional experience is developed in small and medium-sized companies, helping clients, family members and collaborators to achieve successive, sustainable, and growing improvements, through the professionalization of relationships and daily management, and optimizing existing resources to scale up. levels of achievement, managing change with a vision of the future. PROFESSIONAL EXPERIENCE

CHANGE MANAGEMENT, HUMAN RESOURCES and BUSINESS TRAINING MEC. Jan-2015 to Jan-2023

Organizational Change Consulting. Business Training and Mentoring As an independent consultant and trainer, my regular clients were small family businesses with up to 60 employees, who needed to become more professional to continue growing. These companies belong to various industries such as medical service provider, art school, school improvement foundations, plastic and reconstructive surgery clinic, battery factory, hardware and screw factory, marketer and distributor of chargers for cell phones and notebooks., plastic toy factory, sportswear factory, sportswear vendor, office supplies and stationery vendor. Among my responsibilities as a consultant, I highlight:

• Management: I facilitate strategic thinking to define and realize the mission, vision, values and organizational purpose; establishing objectives and breakdown into critical activities for each area, which improve the system as a whole. The need to support the area of internal communication, human MARIA SALVO – AÑO 2023

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resources, sales, administration, and customer service is recurring, both at the management level and motivation for the achievement of objectives.

• Leadership: I collaborate in strengthening leadership, with a sense of urgency and responsibility, being aware that we work better with a systemic perspective, and with an approach focused on customer service. I diagnose improvement needs proposing comprehensive change processes. I establish spaces of trust to strengthen teamwork, through consulting meetings and punctual, assertive training.

• Training: whether face-to-face, virtual or hybrid, I create and give seminars, workshops, business presentations, for all levels of the company. The object is to accompany the transformation processes, opening new horizons of thought in mental models, relationships between culture, structure and strategy, logic of causes and consequences, delegation, responsibilities, authority, definition and fulfillment of objectives, listening, argumentation and negotiation to building consensus, development of competencies and emotional skills for success, family protocols, policies, internal regulations, confidentiality agreements, internal and external communications, including for websites and social networks.

• Technology: the incorporation of technology in the workplace reduces errors and maximizes agility in virtual and face-to-face work processes, to obtain better results. Thus, the use of applications such as WhatsApp, Calendly, Google Meet, Zoom, Go to Meeting, Google Calendar and Paypal promote fluid exchange with clients. For its part, Amalytics, Google Ads, optimize the management of websites. Likewise, Metricool optimizes the management of social networks. The Metimentor application provides anonymous voting. Survey Monkey and Google Forms are easy to implement tools for conducting surveys. Management Systems, with registration and analysis modules enabled. Tango System implementations and upgrades.

• Deliverables: design and create specific content pieces for both consulting and training activities. CHERIE BLAIR International Foundation for Women in Business. May 2016 to May 2021 Mentor and Consultant in Change Management and Business Improvement This virtual international experience, in Spanish and English, has been valuable in facilitating improvements in companies such as the ones I detail below:

• Costa Rica. Mrs. Gabriela. From 05-2016 to 05-2017. Company: Breastfeeding education and face-to-face courses for new mothers. Achievements: We worked together on its commercial and communication structure, how to expand its services with face-to-face and virtual workshops, and the possibility of developing a virtual course to market it on Amazon. We also focus on your mental barriers, and your family and professional resistance to grow your business.

• Guatemala. Mrs. Ma. Isabel. From 05-2017 to 05-2018. Company: Commercialization of Technology in Artificial Intelligence and Augmented Reality. Achievements: We are dedicated to analyzing and improving the balance of your family and business life. We evaluate and improve your sales methodology and your HR structure. We evaluate sales channels related to large companies such as banks and associations.

• Jamaica. Mrs. Winsome. From 05-2018 to 05-2019.

Company: Cooperative of Fruits and Vegetables for International Marketing. Achievements: We reflect on your fragmented way of communicating with your customers. We create your website and connect your social networks. We investigate platform options for that purpose. We also analyze your current customers, the evolution of the business relationship, the amount and MARIA SALVO – AÑO 2023

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frequency of purchases, and the obstacles to growing those sales. We look for new clients in the world and opportunities to contact them. Recommendation from existing clients.

• Nigerian. Mrs. Rebecca. From 11-2019 to 11-20.

Company: Entrepreneur and Writer.

Achievements: We focused on speeding up her writing process for her first book. We also work on alternatives to solve relevant family problems.

DIORAMA Consultant Jan-2002 to Dec-2014

Training and Consulting in Change Processes

This company became MEC.

TEACHING EXPERIENCE

CAECE University Mar-2015 to Jan-2023

Associate Professor in the Human Resources Career

At this prestigious university, she taught the following subjects: HH Strategic Management. HR, Leadership and Teamwork, Organizational Analysis, Recruitment and Selection, Interpersonal Relations, HR Planning. My responsibilities as a university professor are the following:

• I prepare creative classes, with the innovative methodology of the inverted class, with videos, with classroom presentation activities and publication of writings on LinkedIn. The students choose the way in which they will render their finals, always surprising, surpassing…

• I complement academic teaching with consulting situations, to bring the student world closer to the professional world.

• I challenge my students to research and support their views based on their work experiences. Everything enriches us.

• I focus on their learning processes, to get ready for the final exam as a culminating moment of the subject.

• I implemented the Virtual Teaching modality during 2020 and 2021, and I am trained and ready to address the Hybrid Teaching modality from 2022.

Adjunct Professor in the Human Resources Career Oct 2019 Diploma in Organizational Learning Models and Techniques. Immediate Superior: Lic. Andrea Langman.

National University of Tres de Febrero. UNTREF Oct 2021 Guest Professor in the Master of Economics and Business Postgraduate in International Business Relations. Master’s in economics and business with Asia Pacific and India. Director: Dr. Felix Peña. Deputy Director: Mag. Sergio Cesarin. Research and Dissertation on the Topic: "Human Resources and Corporate Organization in Asia Pacific and India". 12-10-2021.

Argentine Business School University Institute Mar to Dec 2010 Adjunct Professor in the Human Resources Career

Subjects: Company Strategy and Business Management. MARIA SALVO – AÑO 2023

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Immediate Superior: Lic. Daniel Tristezza.

National University of National University of La Matanza Mar to Dec 2010 Independent Trainer in Courses for Companies

Subjects: Comprehensive Scorecard and Strategic Management. Immediate Superior: Prof. Dr. Miguel Nava.

National University of National University of La Matanza Mar to Dec 2009 Guest Professor in the Public Accountant Career

Subject: Strategic Plan II.

Dissertations in Organizational Change Processes.

Immediate Superior: Prof. Dr. Miguel Nava.

CAECE San Isidro University. CUIS 2009

Adjunct Professor in the Public Accountant Career

Subject: Human Resources.

Immediate Superior: Lic. Miguel Nava and Lic. Miguel Crisci. University of Belgrano Aug and Sep 2009

Adjunct Professor in the Public Accountant Career

Subject: Professional Qualification I.

Dissertations in Organizational Change Processes and RR. H H. Immediate Superior: Prof. Dr. Miguel Nava.

University of Belgrano Aug and Sep 2008

Adjunct Professor in the Public Accountant Career

Subject: Professional Qualification II.

Dissertations in Organizational Change Processes and RR. H H. Immediate Superior: Prof. Dr. Miguel Nava.

Buenos Aires' University. F.Cs. Economic Oct 2007

Thesis Tutor Professor in the Business Administration Career Subject: Final Thesis Workshop.

Immediate Superior: Full Professor Dr. Gustavo Tondi. ACADEMIC RESEARCH

My research activity focuses on the following topics:

• Learning, Training and Organizational Development.

• Corporate Management, Reciprocal Influence between Culture, Structure and Strategy.

• Face-to-face and digital communication.

• Leadership teams.

• Management in Family Businesses in Argentina and comparison with Asia Pacific.

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