Univar Solutions Houston, TX * Aug **** - Present

SAP BUSINESS PROCESS EXPERT

Provide training, testing and support throughout the implementation of the Univar sites as part of a 6 wave project.

Create and update training documents and testing to be used by users; enforce process flow and best practices is followed.

Provide instruction of all SAP modules and processes used for the manufacturing sites – from after order entry, through transportation.

Monitor end user and management interactions to ensure a successful hand off of SAP ERP including problem/issue resolution in preparation of support duration.

Data cleansing

National Oilwell Varco (NOV) Houston, TX * Aug 2017 – Feb 2019

SYTELINE BUSINESS/PROJECT ANALYST

Project Business Analyst for Syteline 9.00.30 Implementation in Norway from cradle to grave. Facilitated scope, business analysis, modeling ‘as is’ and ‘to be’; created presented Syteline demo for users and managers; moved project through CRP, UAT, Go Live preparation. Project put on hold and previous implementations were the focus to drive a more unified directive.

Created user stories, business requirements documents, Visio business process mapping; change requests.

Managed agreements with stakeholders, developers, infrastructure teams, security and process owners to map data, systems, and business processes managing alignment.

Part of a Business Analytics team – driving process improvement through adaptations to Agile methodology. Daily standups; alignments of business and technology updates.

BA for compliance projects including SOX reports and measurement tools.

Functional Syteline analyst for SL 8.01.xx; 8.01.11; 9.00.20; 9.00.30

Coordinated with Apptrix for problem analysis and resolution.

Dresser-Rand: A Siemens Business Houston, TX * Jan 2016 – Dec 2016

ORACLE SCM ANALYST

Facilitated initial wave of SCM projects resultant of an international business merger between Dresser-Rand (Oracle r12) and Siemens (SAP).

Collaborated with PMO implementing 23 bundled projects for ‘go-live’ within 8-month turnaround.

Managed projects with stakeholders, developers, infrastructure teams, security and process owners to map data, systems, and business processes managing alignment.

Maintained extensibility requirements for future changes.

Aided launch of Siemens methodology as the ‘to be’ model as Siemens required alignment of all legal mandates on international law and global import/export compliance.

Functional r12 SCM Oracle analyst.

Provided essential ‘walk on’ project management; replacing reassigned PMs at critical junctures. managed scope changes, revised requirements, workshop and change management while providing essential communications and alerts to all SCM stakeholders.

Developed online testing methodology to measure success or any gaps with user knowledge after training.

Created Oracle User Productivity (UPK) to provide interactive training available to users via SharePoint.

NCI Group Houston, TX * August 2013 – Dec 2015

ORACLE BUSINESS APPLICATIONS ANALYST

Provided functional and business system expertise to multiple manufacturing locations for largest metal coating (painting) and metal buildings producers in the USA.

Implemented Oracle and third-party applications to achieve seamless performance of Supply Chain, Manufacturing, and Order to Cash modules and processes. Interfaced with regional leadership, senior management, sales staff, support staff, and shop employees to elicit business needs and to drive improvement through ‘best practices’ solutions.

Discerned pain points to recommend better alignment between technology / business. Provided basic through intensive Oracle training to all users when introducing new functionality and processes.

Hosted workshops to design test models of strategic solutions and demonstrate alternatives.

Exterran Compression Houston, TX * June 2005 – August 2013

ORACLE APPLICATION ANALYST

Resolved production issues across all modules as an Oracle frontline analyst.

Worked with database administration, developers, key users, and systems to attain ‘zero’ system downtime, and to identify and work bugs/issues resolution within a pre-defined time window.

Advised and trained users on best practices standards defined for their ‘role’ in Oracle as per business

Defined, organized, and documented all business processes as well as the best practices usage of Oracle to conduct those processes.

Change management – interview requesters, define scope, requirements gathering, PMO change

Created training content and published Oracle user manuals for the participants in the ‘train the trainer’ series used to increase understanding and success for all employees in their Oracle roles; instructed ‘how to’ training by role and responsibilities for each user groups.

Hosted webinars to train, instruct, and demonstrate Oracle functionality to all employees in all locations.

Created UPK training documentation and shared interactively on SharePoint.

SPECIAL QUALIFICATIONS

Oracle Functional / technical Analyst, SAP, Syteline, Basic SQL, Microsoft Suite, Siebel, UPK, SharePoint, Verbal and written communications expertise; basic Spanish speaker

PROFESSIONAL MEMBERSHIPS

IIBA, PMI

EDUCATION

MBA, University of Phoenix, Graduated 2003

BA Communications, University of Houston, Graduated 1984

TRAINING

Applications Analyst Bootcamp, Professional Seminars 2009

Oracle SQL, Community College, 2009

Oracle University Module Training 2006-2009: Inventory, Purchasing, Bills of Material, Project Accounting, Quality, Work in Process, Costing, Order Management, UPK

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