DIANA PROKOPENKO

732-***-****

adzwco@r.postjobfree.com

SUMMARY

Is currently an AnBryce Undergraduate scholar, studying majoring in computer science on a full ride at the Tandon School of Engineering at NYU, with minors in robotics, artificial intelligence, cybersecurity, game design with background and written, soon to be published, scientific research reports based in neuroscience, psychology, philosophy, and market and legal critical reading and argumentation.

Great at engaging and working with customers and peers due to extensive work experience in waitressing, sales, online business, customer service, and volunteering.

Interpersonal skills developed and enhanced by knowledge and training from taking psychology courses, acting courses, previous enrollment in Business Administration Magnet Program and in Stanford Online High School.

Has beginner’s level hands on experience with prototyping and programming. Very knowledgeable about cars, have swapped 3 radios, done basic maintenance. Great at learning from tutorial documents, manuals, youtube videos, and very quick and motivated learner.

Very self-driven, independent, physically, mentally, emotionally and socially active, and has previously been part of an independent, student-started non-for-profit since senior year of highschool related to climate change awareness.

Is always well prepared, organized, motivated, very energetic, and very social.

Solves problems quickly and is very well at managing self and others, performs tasks with full potential and beyond. Extremely sociable, maintains positive relationships with colleagues, customers, and staff at all times. Is able to learn, retain, and recall information quickly.

HIGHLIGHTS & SKILLS

Customer Service & Relations

Mathematics

Teamwork

Schedule & Planning

Quick Learner

Business Principles

Robotics

Teaching

Technology/Computer Work

Fluent Russian

Mechanical Electrical Engineering

Advertising/Conversational Spanish

Mechanics

Computer Science

Problem Resolution

Social Science

Cultural Sensitivity

Advertising & Sales

Car Repair

Public Speaking/ Communications

Coding/Programming

EDUCATIONAL HISTORY

New York University, Tandon School of Engineering

6 MetroTech Center, Brooklyn, NY 11201 2020 - Present

Stanford Online High School - 220 Panama Street, Stanford University, Stanford, CA 94305-4101 2018-2020

Excel High School - Online High School, 3350 Annapolis Lane North, Plymouth, MN 554**-****-****

Marlboro High School - Business Administration Management Program 355 County Rd 520, Marlboro Township, NJ 077**-****-****

Actor’s Playground School of Theatre 922 NJ-33 #7, Freehold, NJ 077**-****-****

COMPUTER SKILLS Python, Autodesk Fusion 360, Revit, Microsoft Word, PowerPoint, Excel, RT POS and Edge integrations, Corel Draw

WORK EXPERIENCE

1. Taco Bell, Freehold NJ Dec 2022 - July 2023

Shift Lead/Manager

Kept efficient speed and accurate completion of orders consistently

Managed all day to day store operation and online store management such as Cash Office and restaurant software, cash handling

Store cleanliness, inventory, stocking, truck delivery receiving and general store maintenance

Cleaning the store, bathrooms, and restocking at the end of the night

Employee coaching and training

2. Climate Education Network, Online August 2020 - 2022

Video and School Coordinator

Non For Profit focused on helping students receive proper, complete climate educations

Make lessons, videos, and Kahoots on climate change mechanisms, causes, effects, and mitigation

Outreach and partnership with school administrators and school clubs, offering our services and resources

3. Golden Corral, Freehold NJ Aug 2019 - March 2021

Server

Serve and bus customer tables, interact with customers, customer engagement and satisfaction

Stocking duties, like plates, cups, coffee, etc

Cleaning and setting tables, bathrooms, and restocking at the end of the night

4. Cellwave Wireless, Freehold NJ Nov 2019 - Jan 2020

Cashier, Sales Associate

Sell and activate phones, plans, services, and accessories for customers

Solve any problems with service or phones and answer questions and concerns of customers

Learn and advertise new promotions every month and inform customers of updated deals

Converse with customers in English, Spanish, and Russian

Cashiering responsibilities - taking payments, counting the drawer at closing, etc.

5. Ruby Tuesdays, Freehold NJ July 2019 - Aug 2019

Hostess, Server Assistant

Interact with and sit customers at tables

Restocking certain materials and cleaning windows and doors

Opening and closing responsibilities

Bussing, cleaning and setting tables

6. Crown Palace Restaurant - Marlboro, NJ August - December 2018

Cashier, Hostess

Take orders and sit down customers at tables, customer engagement

Cashiering responsibilities such as taking payments, totaling registers and credit card machines for closing, etc.

Over-the-phone customer service taking orders and managing delivery issues, working with angry customers, etc.

Restocking certain materials and cleaning counters & doors

7. Panda House Restaurant - Marlboro, NJ July - December 2018

Cashier, Server, Hostess

Take orders and prepare some foods quickly for customers, waiting on tables and hosting

Cash handling responsibilities such as taking payments

Over-the-phone customer service taking orders and managing delivery issues, etc.

Restocking certain materials and cleaning tables

8. International Automobile Driver’s Co Inc., Marlboro, NJ August 2018

When aunt had to leave on short notice to California, had to manage her online business on her behalf

Learned how to do everything in 1.5 weeks

Received orders, corresponded with agents and customers over phone and email both Spanish and English

Created and completed orders and organized all customers and information into spreadsheets

Kept track of payments

Packaging and shipping responsibilities

9. MetroPCS, Authorized Dealer - Freehold, NJ January - July 2018

Sales Associate, Cashier

Sell and activate phones, plans, services, and accessories for customers

Solve any problems with service or phones and answer questions and concerns of customers

Learn and advertise new promotions every month and inform customers of updated deals

Converse with customers in English, Spanish, and Russian

Clean and keep the store in neat condition, keep track of and restock inventory

Cashiering responsibilities - taking payments, counting the drawer at closing, etc.

10. Kumon- Marlboro, NJ April- December 2017

Tutor, Volunteer

Tutored children in math and reading and reported regularly to parents on child’s progress

Graded papers and homework and assisted with any questions

Trained new employees

11. Bagel World - Marlboro, NJ April- December 2017

Food Preparation, Cashier

Took orders and prepared food quickly for customers

Cashiering responsibilities such as taking payments

Cleaned equipment and store

12. Koo Restaurant - Marlboro, NJ April - December 2017

Hostess, Waiter, Staff Member

Took orders and prepared food quickly for customers, waited on tables, customer satisfaction

Cashiering responsibilities such as taking payments

Over-the-phone customer service taking orders and managing delivery issues, etc.

Restocked certain materials and cleaned windows and tables

Trained new employees

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