MARIBEL THOMPSON

adzwc3@r.postjobfree.com · ***1 E 39th St Tucson, AZ 85730· 520-***-****

EXPERIENCE

OCTOBER 2015 - PRESENT

CUSTOMER SERVICE REP, BANK OF AMERICA

● Perform accurate and efficient transactions.

● Strive for excellent client experience

● Apply strong critical thinking and problem-solving skills to meet clients’ needs NOVEMBER 2012 – OCTOBER 2015

RELATIONSHIP BANKER, BANK OF AMERICA

• Provide general administrative and clerical support.

• Perform exceptional sales etiquette.

• Establish and retain customer relationships.

• Attend to customer’s needs, requests, and complaints in a professional manner.

• Provide on the spot coaching to influence behaviors.

• Ability to override teller transactions and interact on platform JUNE 2009 – NOVEMBER 2012

BANK TELLER, BANK OF AMERICA

• Perform accurate and efficient transactions.

• Deal with large monetary sums.

• Demonstrate great interactions with customers

• Perform exceptional sales etiquette.

JUNE 2008 – MAY 2009

ASSISTANT MANAGER, LITTLE CAESARS

• Perform inventory of the store weekly.

• Responsible for safety of the employees and customers.

• Handle customer complaints.

• Accountable for daily deposits and safe box.

JUNE 2006 – JUNE 2008

CREW MEMBER, LITTLE CAESARS

• Manage cash register

• Provide excellent customer service and place orders

• Prepare food for the day

• Assist in opening and closing procedures

EDUCATION

Pueblo High School Graduate May 2007

SKILLS

● Bilingual: Spanish and English (read, write, and speak)

● Proficient in MS Word, Excel, and PowerPoint

● Excellent written and verbal communication skills

● Excel at multi-tasking and being detail oriented

● Exceptional customer service skills

● Initiative and problem solving abilities

Contact this candidate