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Technical Support Project Manager

Location:
Pretoria, Gauteng, South Africa
Posted:
September 23, 2023

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Resume:

Last Name : Modingoane

First Name : Thabang

Date of Birth : 22 May 1992

Gender : Male

Address : *** ***** *

Mabopane

Pretoria

0190

Nationality : South African

First Language : Tswana

Other Language : English and Sotho

Health : Perfect

Contact Number : 076-***-**** or 065-***-****

Email Address : adzwby@r.postjobfree.com

Profile

Institution : Setumo Khiba High

Name of Qualification : Matric

Year : 2009

Subject

Institution : Rosebank College

Name of Qualification : Diploma in Information Technology

(Software Development)

Year : 2013 - 2016

Institution : Microsoft

Name of Qualification : Azure Data Fundamentals

Year : 2022

EDUCATION

Accounting

Mathematical Literacy

Business Studies

Economics

English

Life Orientation

Mathematical Literacy

Tswana

English

Life Orientation

Afrikaans

Tswana

Company : SAPS

Occupation : Junior ICT Technician

Duration : 01 December 2020 – 30 November 2021

Duties

Providing 1st line functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, WAN, LAN, and remote systems

Providing system administration support on Windows Server 2012 and Microsoft office 365

Assisted in the installation and updating of software, as well as the setup and troubleshooting of all equipment

Working closely with Project Manager, Programmers and Testers to ensure the application meets business requirements

Identified and removed computer viruses and malware and provided major repairs in accordance with outside vendors

Java

Work Experience

Power Point

Outlook

Excel

Word

Visual Studio

Access Database

Microsoft Teams

Skills

A+

Azure: Data

Fundamentals

Company : EKS Vehicle Tracking

Occupation : Junior Technical Support

Duration : 06 March 2017 – 01 February 2018

Duties

Providing 1st line customer service support, providing advice and assistance on regulations and requirements regarding various registration programs

Take customer calls and provide accurate, satisfactory answers to their queries and concerns

Guiding callers through troubleshooting, navigating the company site or using the products and services.

Performed diagnostic tests and repaired mal functioning hardware and software. Diagnosed, installed, configured and repaired Computers systems and software

Operated standard Microsoft Office software applications to compile data and prepared information and correspondence regarding clients records

Reference

Name : Col. Hans

Occupation : Section Commander

Company : SAPS

Contacts : 072-***-****

Name : Col. D. Chuma

Occupation : Section Commander

Company : SAPS

Contacts : 060-***-****

Name : Tumelo Monnapula

Occupation : Managing Director

Company : EKS Vehicle Tracking

Contacts : 012-***-**** / 078-***-****



Contact this candidate