Brenda Sue Alexander

816-***-****

adzw9s@r.postjobfree.com

OBJECTIVE:

Diligent and detail oriented professional, Interested in a desk adjusters position. I will offer quick and efficient solutions to the variety of cases that are presented to a claims adjuster every day. EDUCATION AND TRAINING:

• Texas Pre-license 40-Hour Training in Classroom & Exam MOCAT Adjusters, July 2023.

• New Adjuster Training Program 40-Hour in Classroom, MOCAT Adjusters, July 2023.

• Professional Scoping & Xactimate 40-Hour in Classroom Training, MOCAT Adjusters, July 2023.

• Licensed insurance agent in two states, July of 2022.

• State Farm certification July 2023.

AREAS OF EXPERTISE:

ALL-LINES TRAINING

• Completed MOCAT Adjusters extensive pre-licensing classroom training including reviewing notice of loss/policy to determine coverage and deductibles, industry terminology, licensing information, and customer satisfaction skills.

• Completed MOCAT Adjusters New Adjuster Training Course with scoping and basic Xactimate training, identify damage and repair vs. replace, photo import + Annotate, Sketch interiors, roofs, staircases, exteriors, and multi-story, and basic line-item entry.

• Completed MOCAT Adjusters Professional Scoping and Xactimate Course including integrated scoping training, macro development, graphical estimating, Sketch, and importing/labeling photos/images.

ADDITIONAL SKILLS

• Excellent customer service skills

• Strong work ethic

• Proficient in Xactimate and computer programs

EXPERIENCE:

Farmers insurance LLC, Lees Summit Mo. 2022/2023

• Evaluate business or individual customer needs and financial status and propose protection plans that meet their criteria. Monitor and process insurance claims to ensure mutual satisfaction. Constantly update knowledge and learn about new products and services. Price chopper, Leawood KS. 2019/2022

• Provided member retailers with analytical data supervision assistance and programs to complete all resets.

• Uses shelf space allocation techniques that will maximize sales per square foot and adhere to all major floor planning procedures.

LICENSES AND CERTIFICATIONS:

• Texas All-Lines License # Pending, July 2023

• Xactimate Level 1 Certification July 2023

• State Farm Property and Estimatics Certification

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