MICHELLE C. MORGAN, MS, SHRM-SCP, PHR

773-***-**** adzw9k@r.postjobfree.com

Strategic leader, advisor and business partner ensuring HR alignment to business operations and goals with success in leading a broad scope of HR operations, from employee and labor relations and talent acquisition initiatives to developing compensation and facilitating training programs. Highly motivated to achieve goals and improve business processes.

HR SKILLS

■ Employee & Labor Relations

■ Mediation & Advocacy

■ Conflict Resolution

■ Compensation Administration

■ Leadership Development

■ Change Champion

■ Talent Management/Retention

■ Performance Management

■ HR Trend Analytics

■ FMLA/ADA/WC

■ Project Management

■ Communication

■ Process Improvement

PROFESSIONAL EXPERIENCE

SAINT FRANCIS HOSPITAL AND MEDICAL CENTER

– A Member of Trinity Health Of New England, Hartford, CT August 2015 – Present

Director, Human Resources - HR Business Partner (12/2020 – Present)

A member of the Senior Leadership Team – creating HR Strategy to build a culture that aligns with organizational objectives. Serve as an advisor, resource and liaison across Centers of Expertise (COE’s). Support local, regional and system HR initiatives.

Key accomplishments

Improve Retention – Launched Retention Committee, enhanced colleague recognition program

Creating a culture of inclusion - Launched ministry DEI Committee

Leader Engagement – Guide, develop, advise and support department leaders in alignment with goals

HR (Risk) Management - Creating and updating policies and pay processes in response to internal system wage/hour audit

System-ness Initiatives – Support and lead integration projects for regional and system alignment. (EverCheck, PBS, IT)

Sr Colleague Relations Partner (10/2019 – 12/2020)

Human Resources Business Partner (8/18/15 – 10/2019)

Investigated, consulted and mediated as an expert in employee relations to include conflict management/resolution strategies, corrective action and performance improvement solutions.

Consulted and advised management on workforce planning and change initiatives.

Ensured HR policies and procedures are current and compliant with state and federal laws.

Monitored and advised on ADA claims while serving as a subject matter expert on FMLA and other leave issues.

Developed and conducted regular manager training programs

Provided support and advised in the areas of labor relations, talent acquisition and compensation.

RANDSTAD STAFFING, Baltimore, MD May 2014 – July 2014

Contract Compensation Analyst – Erickson Living (5/27/14 – 7/3/14)

Performed market pricing and analysis

Conducted FLSA auditing

Performed equity analysis and recommendations

Used Market Pay program, excel pivot tables and vlookup to review and analyze data

Reviewed job descriptions to support job hierarchy and market pricing decisions

SAINT ANTHONY HOSPITAL, Chicago, IL Oct 2002 – Jul 2013

Director of Human Resources (CHRO) (2010 – 2013)

Provided leadership and operational oversight of employee and labor relations, talent acquisition and retention, training and development, and compensation and benefits programs. Served as a business partner to executives and senior management. Ensured HR strategies and programs were aligned with Hospital operations and workforce objectives. Developed, championed and executed strategies for managing organizational projects and change initiatives. Ensured all HR functions were compliant with applicable state, federal laws and regulations. Developed progressive, cost effective and competitive compensation and benefits programs.

Key Accomplishments

Automated performance management process - Developed and implemented new performance and merit templates

Updated all policies and redesigned Employee Handbook ensuring compliance with all federal, state and/or local laws and policy practices

Improved applicant and onboarding experience - Implemented HRIS/Position Manager

Successfully negotiated labor contract

Improved hospital communication - developed employee newsletter

Manager of Employment and Employee Relations (7/2008 – 12/2009)

Investigate, consult and mediate employee and labor relations issues to include conflict management/resolution strategies, grievance procedures, corrective action and performance improvement solutions.

Managed talent acquisition, on-boarding and retention activities

Developed, implemented and evaluated performance management programs and procedures.

Provided consultation and support in the areas of compensation and HRIS administration.

Ensured employment activities were compliant with appropriate state, federal laws and regulations.

Facilitated orientation program and supported other leadership development initiatives.

Implemented employee engagement programs.

Manager, Recruitment & Compensation (2005 – 7/2008)

Managed and administered talent acquisition, on-boarding, and compensation programs and activities.

Redesigned compensation program including job codes and ranges to ensure competitive pay practice.

Consulted with management and investigated employee relations concerns and issues.

Implemented and evaluated performance management programs and procedures.

Prepared/revised position descriptions, audited positions, conducted market surveys, reported and implemented findings as approved.

Ensured employment activities and compensation programs and practices were compliant with state and federal regulatory requirements.

Supported labor relations and HRIS administration.

Facilitated orientation program and implemented employee engagement programs.

Recruiter/Compensation Specialist (2002 – 2005)

Prepared/revised position descriptions, audited positions, conducted market surveys, reported and implemented findings as approved.

Administered recruitment/hiring activities for allied/management/union positions.

Implemented performance management programs and procedures.

Consulted with managers and investigated employee issues.

Facilitated orientation program and implemented employee engagement programs.

Early Career:

Randstad, Niles, IL – Contract Recruiter

Genesis Rehabilitation Services, Columbia, MD – Staffing Coordinator/Recruiter

Harborside Healthcare, Baltimore/Bowie, MD – Staffing Coordinator and Ancillary Clerk

ManorCare Health Services, Mayfield Heights, OH – Supply Clerk

Hartford Board of Education, Hartford, CT – Substitute Teacher

EDUCATION & CREDENTIALS

JOHNS HOPKINS UNIVERSITY, Baltimore, MD

Master of Science, Organizational Development & Human Resources Management, 2002

FAIRFIELD UNIVERSITY, Fairfield, CT

Bachelor of Arts, Psychology

CREDENTIALS

SHRM Senior Certified Professional 2023 - present

HRCI, Professional in Human Resources (PHR) 2001-present

GEMBA Lean Academy, Green Belt

TECHNOLOGY SKILLS

Advanced skills with Microsoft Office (Excel, Word & PowerPoint)

Working knowledge of Workday, PeopleSoft, ADP HRP, ADOBE, Tableau and Position Manager

AFFILIATIONS

Connecticut Healthcare Human Resources Association (CHHRA), Board Member, 2016- 2020

American Society of Healthcare Human Resources Administration (ASHHRA), 2017 Inactive

Society for Human Resource Management (SHRM), Present

World at Work, 2012 Inactive

Contact this candidate