Customer Service Call Center
Resume:
Lisa Barton
Winslow, AZ *****
***********@******.***
Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales
• Dynamic customer service professional experienced in both call-center and retail store settings.
• Productive relationship builder; excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
• Highly professional--dependable, reliable and able to perform duties with minimal supervision. Senior Care … Assisted Living … Alzheimer’s Disease and Dementia Care Dedicated and compassionate provider of elder care,companionship and comfort for senior citizen residents of assisted living and memory care communities. Patient, personable and professional in responding to resident needs, with a gentle touch and caring attitude centered on treating all with dignity and respect.
Authorized to work in the US for any employer
Work Experience
Emergency Medical Technician
Little Colorado Medical Center - Winslow, AZ
September 1998 to June 2020
I worked at a Dr office front and back office. I assisted Dr with everything they asked of me. I moved to Nurse’s Station for a couple years as a ward clerk and CNA. Then moved to Emergency Room worked as ward clerk and ER Tech.
Education
Trade school in Medical Assisting/ back/ front
Pima Medical Institute-Mesa - Mesa, AZ
February 1997 to September 1998
Skills
• Vital Signs
• Critical Care Experience
• Hospital Experience
• EMT Experience
• Medical Terminology
• Laboratory Experience
• Triage
• EMR Systems
• Nursing
• Medication Administration
• Typing
• Medical Imaging
• Computer Operation
• Hospice Care
• Patient Care
• Emergency Management
• Medical Records
• Phlebotomy
• Venipuncture
• Microsoft Word
• English
• Medical Office Experience
• Supervising Experience
• Employee Orientation
• Anatomy Knowledge
• Home Care
• Phone Etiquette
• Transcription
• Medical Billing
• Caregiving
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