JENNIFER RIVERA

**** **** **** ** *** ***

Rochester, NY 14609

(C) 585-***-****

adzw8v@r.postjobfree.com

CAREER OBJECTIVE

My objective is to obtain a career opportunity in a stable work environment where my administrative abilities, computer skills, and initiative will provide professional fulfillment while contributing to a company’s growth.

EDUCATION

Penn Foster

AACSB Accredited Program

Management

SUMMARY OF QUALIFICATIONS AND SKILLS

Speaking/reading/writing fluency in Spanish

Knowledge of Microsoft Office 2016 software: Excel, Word, Access, and PowerPoint

Excellent customer service skills

Team focused and reliable

Property Manager/ Compliance Specialist/ Leasing Agent

EMPLOYMENT HISTORY

Committed Home Care 2/2022– 8/2022 Buffalo, NY

Home Health Aide

Assisted with the activities of daily living and personal care i.e. bathing, shaving, brushing teeth, brushing hair, body care, dressing, positioning, feeding, toileting, meal prep and medications.

Companionship services

Observed and reported changes in client status

Followed a written care plan

Completed and maintained records of daily activities

Monitored client supplies

Performed light housecleaning tasks i.e. laundry, bed care and cleaning the house

Assisted with essential shopping, errands and doctor appointments

Performed all other duties as assigned

Tarantino Properties Inc. 5/2021 – 10/2021 Buffalo, NY

Compliance Leasing Specialist/Property Manager

Hire/onboard/train new employees as well as terminate employees if necessary.

Supervise a team of over 10 employees.

Ensure compliance of all business policies and procedures within the company.

Follow all fair housing laws, HUD and other state programs.

Experience using Boston Post (BP) and low income housing tax credit (LIHTC).

Prepare and maintain resident files and general offices files i.e. applications.

Meet with prospective tenants to show available rental units.

Collect and keep record of all rents and deposits.

Initiate work orders and follow-through for completion.

Oversee inspection procedures and inspect move-in, move-outs and vacancies.

Maintain a variety of reports needed by the corporate office.

Conifer Realty LLC 11/2015 - 12/2019 Rochester, NY

Leasing Agent/Community Manager

Answering a high volume of incoming calls.

Assisted the property manager in mediating tenant concerns and issuing notices.

Maintained schedules for appointments and met with prospective tenants to show available rental units.

Follow all fair housing laws, Experience using Boston Post (BP), Experience with low income housing tax credit (LIHTC).

Prepare and maintain resident files and general offices files.

Assist manager in collecting of rents and deposits.

Assist in initiating work orders and follow-through for completion.

Perform move-in and move-out inspection procedures.

Assist in the processing of lease applications.

Assist with the renewal process.

Perform other duties as may be assigned by management.

Janitronics 5/2011 – 1/2020 Rochester, NY

Supervisor / Light Duty Specialist

Supervise three employees.

Train staff on proper cleaning, cleaning supplies, etc.

Provide quality cleaning.

Empty and clean all waste containers.

Dust and wipe clean all workplace furnishings, files, paneling and window sills.

Clean all glass door windows.

Vacuum rugs and carpeted areas when needed.

Sweep and dust mop floors when needed.

Diamond Packaging 10/2010 – 6/2011 Rochester, NY

Packaging Operator

Ensured all packaged items met company standards.

Paid close attention to detail.

Contributed to team effort by accomplishing performance results.

Walgreens Pharmacy 5/2006 – 10/2008 Rochester, NY

Pharmacy Technician

Ensured excellent customer service skills in person and over the phone.

Organized paperwork of more than 150 prescriptions daily.

Wrote vivid instructions for more than 150 prescription drugs daily.

Controlled inventory on over 500 prescription drugs.

Ordered new drugs and needed materials.

Managed cash of over $200 daily.

Filed, faxed, and copied paperwork.

Registered patients.

Handled insurance claims.

VOLUNTEER WORK

The Salvation Army 7/2004 - 8/2004 Rochester, NY

Assistant Camp Counselor

Assisted with lunches for children at summer camp and helped with arts and crafts.

Clinton Family Health Center 6/2003 - 8/2003 Rochester, NY

Secretary Assistant:

Filed charts into appropriate customer folders and answered phones.

The Puerto Rican Festival 8/2010 - 8/2010 Rochester, NY

Volunteer

Supervised children during activities and instructed citizens of activity schedules.

Foodlink 1/2011 - 2/2011 Rochester, NY

Volunteer 8/2013 - 9/2013

Efficiently sort perishable and non-perishable goods into appropriate boxes.

REFERENCES

Available Upon Request

Contact this candidate