Deborah Brumell

904-***-**** adzw7w@r.postjobfree.com Jacksonville, FL

PROFESSIONAL EXPERIENCE

SHIFT PARADIGM

PROJECT MANAGER - Atlassian May 2023-Aug 2023

● Collaborated with team members on ways to improve internal processes and client programs

● Identified and rolled out production efficiencies and optimizations based on team goals

● Maintained weekly and daily meetings with the client and respective team members

● Utilized Atlassian tools such as JIRA and Confluence to manage the production process

● Advocated for the team by being an escalation point for the production team and stakeholder

● Subject Matter Expert on project teams as required and drives production-focused projects as required

● Collaborated with the production team, client, and other internal teams to assess priorities across multiple initiatives for several business units

● Maintained the calendar for scheduling and rescheduling daily and monthly IPMs (In Product Messaging)

● Identified goals and metrics for production teams, ensuring they are executed, and reports back to the client

● Assisted and provided feedback on project management tools and processes for the most efficient use and successful outcomes

● Worked with the client and various internal teams to ensure requirements are clearly understood and documented, and that projects and processes are managed and delivered according to expectation

● Created projects within Workfront and Jira

PROJECT MANAGER - Agency Jan 2022-May 2023

● Assisted in the overall success of the email/ticket pre-production and production process.

● Provided process management support for the production team

● Owned and optimized operative processes including calendaring, ticket monitoring, deliverability monitoring, and stakeholder engagement

● Executed email production administrative support

● Owned ticket monitoring and support

● Oversaw the successful completion of assigned production processes and task

● Effectively communicated risks, dependencies, blockers, and work breakdown structures to clients in a timely manner to mitigate project derailment

● Assisted in removing internal and external blockers to the team’s progression on projects

● Ensured immediate installment of action items, owners, and timelines into project management systems AUTOMOTIVE BROADCASTING NETWORK

NETWORK OPERATIONS ASSISTANT/CONTENT ENGINEER 2019-2022

● Conducts quality assurance of all digital media content

● Works in coordination with other teams to ensure that client’s get quality service and satisfaction

● Creates and manages weekly reports of new clients installs

● Assists in project management tasks as assigned by Network Operations Manager

● Tests programs for any bugs and makes reports to send to the Media Operations team

● Constant communication between clients and Operations Manager DIGITAL MEDIA SPECIALIST 2018-2019

● Assisted and managed large projects, large research documents, and asset reports

● Created and updated Co-Op reports and invoices monthly

● Communicated with clients to seek approval on assets created

● Created Jira Projects for artists to use as a guide in creating assets

● Corresponded with vendors to seek permission to use logos, imagery, etc PROJECT COORDINATOR 2017-2018

● Handled inbound and outbound phone calls for clients and technicians and scheduled client installations

● Created and approved purchase orders for vendors

● Communicated with vendors daily to ensure deadlines were met and verified costs

● Updated bill of materials for each project an input configurations in Smartsheets

● Quality checked projects after completion and reported back to the director BRIDGESTONE HOSEPOWER

ADMIN ASSISTANT/SUPER ADMIN 2016-2017

● Input PO's and Invoices into Excel for upper Management

● Oversaw contracts for infrastructure improvement

● Sorted and mailed high-volume of PO's and invoices to clients and accounting daily

● Synced multiple internal systems for Account Receiving and Payables Organized filing for OEM, Accounting, Tech Center, and Inter-company transfers

BRUMELL GROUP

ADMINISTRATIVE ASSISTANT/CASE MANAGER 2005-2015

● Created case files for investigators, containing project deliverables, with place, time, and description of claimant

● Communicated with clients to set timelines, expectations, and manage budget restrictions

● Managed 10 to 15 investigators, assisting with their schedules and workloads

● Assisted with background checks and research on potential clients

● Formatted reports, created invoices, and synced client and invoice data with Excel

● Presented weekly reports from the investigators to the executive board EDUCATION

FLORIDA STATE COLLEGE OF JACKSONVILLE 2011-2012

SKILLS

Google Workspace Microsoft Suite (Excel, Word, Powerpoint, Teams Sharepoint Project Management Trello JIRA Confluence Asana Smartsheets Adobe Acrobat Adobe Illustrator Workfront Social Media Background Checks HR Phone Etiquette Multitasking Detail Oriented Organization Certification

HIPAA Awareness

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